SAS is a live telephone answering service that combines all of your business communications with awesome virtual receptionists so your customers can be wowed 24 hours a day. Everyday.
SAS has nearly 30 years of experience in the call center industry, and we have a well-deserved reputation for being the best. Our agents are trained twice as long as the industry standard and our quality control measures ensure that every caller receives nothing less than superior care. We help businesses like yours create happy customers.
We have everything you need to provide world class customer service. Better software. Better agents. A better service. Thousands of companies are already using SAS. Are you?
“Website helpline monitoring”
Special project FAQ and ordering help for a global name in eye care.
“Ensuring efficient dispatch”
Emergency response for one of the worlds largest elevator companies.
“Inbound lead capture”
Virtual receptionist support for an internationally recognized brand.
SAS helps companies communicate with their customers over any channel, support customers better, capture more opportunities, and stay personal as they grow. Our live, virtual receptionists are at the heart of amazing customer service.
With our flexible answering service app, our virtual receptionists become your own. Adjust live operator call handling on the fly, script how we’ll be answering phone calls, or adjust your messaging when you want.
Specialty’s 24-hour live operator availability and dynamic software integrations makes us one of the best answering services for small businesses. We talk with software you’re already using to make sure communication flows where you want.
Our virtual receptionist services come packed with powerful features to help any sized business improve their communication. We can take orders, speak Spanish, answer texts and emails, and even respond to customer service questions!
With our answering system, heavy hitting analytics are a click away. Review reports to see data like minute usage, caller location, time of day traffic, script performance, and more – giving you deeper knowledge about your customer engagement.
Expecting more phone calls than your receptionists or in-house call center can handle? Let SAS do the heavy lifting of scaling up to answer your businesses phones, take messages, and dispatch urgent requests to your own on-call staff.
Specialty’s virtual receptionist services work beautifully for a range of small businesses. With powerful features to help small businesses improve their customer communication, we’re the perfect companion for medical practices, physicians, attorneys, and real estate agents to name a few.
Shared and dedicated call center models offer professional support for large and small businesses. SAS is committed to the perfect customer experience, all day, every day.
Personalized and branded customer care solutions for large companies and high traffic e-commerce websites.
Outsourcing solutions for small to medium businesses. Phone, chat, and email support. Try us free for 2 weeks!
See your messages, listen to phone calls, add notes, and be organized. Our messaging software is unified, convenient, and time saving!
We’ve just added some new features to enhance your answering service experience! Check out our release notes which includes the ability to access websites locked behind a username and password, the ability
We'll show you how our web portal works and answer any questions you have about SAS.
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