x

The Specialty Answering Service Blog

The answering service industry’s top experts offer tips for successful outsourcing, advice, how-tos, case studies, best practices, and Specialty Answering Service product news – all to help you level-up and get the most from the virtual receptionists answering your phones.

It’s a new month, which means we’ve deployed new and improved updates to improve your SAS Flex experience. Check out our December 2021 release notes below which includes new Nested Logic Options, the ability to backup and restore scripts, and more! General Web Portal Updates Timeline in Call Details: In Call Details…

Read more

Posted by in Holidays

It's almost Thanksgiving, which means a few days off from work, eating delicious food, watching football with family, and getting a start on your holiday shopping. To help celebrate, we created a fun Thanksgiving themed word search puzzle and seasoned it with your favorite answering service lingo. Relax knowing that we'll be…

Read more

Tags:

Posted by in Advice

Over the past year and a half, many people used their time at home to start a new hobby or learn a new trade. Me? I saw an opportunity to potentially turn 50+ hours of movie watching into a blog post. To that end, I spent my time getting entangled in the…

Read more

Tags:

It's a new month, which means we've deployed new and improved updates to improve your SAS Flex experience. Check out our November 2021 release notes below which includes a newer polished Agent view, a brand new app integration, and more! General Web Portal Updates Emailing calls: The Email Calls feature has been…

Read more

From replacing heaters in the dead of winter to tuning up AC units during the summer, HVAC businesses seemingly always have something to do. But how significantly do changes in local weather impact the number of HVAC service calls in your area? In this sweltering July heat, that's a burning question. And…

Read more

Tags: ,

Posted by in News

If you are an emergency services business, your business is always on. Instant and accurate on-call emergency dispatching is essential so you can take the right action, when seconds matter. Since we started answering business phones, Specialty Answering Service has been dedicated to rapid, reliable emergency dispatching - so businesses like yours…

Read more

Tags:

Welcome to Specialty Answering Service's release notes! We are committed to creating the best experience possible for customers. For October, we've deployed several software updates to help you get the most out of our answering service. This month, we've added communication notifiations to let you know when your customers are reaching out…

Read more

The air is crisp, the leaves are falling, and pumpkin spice is back on the menu, which can only mean one thing - Halloween is on it's way! To celebrate, we combined our love of answering the phone with our love of all things spooky, and created the SAS Halloween Machine -…

Read more

Under any normal circumstances, a stellar customer service experience is something most businesses strive for. Throw a global pandemic like COVID-19 into the mix, and suddenly, all sense of normalcy flies out the window. Pandemics and catastrophes aside, businesses that can provide exceptional service no matter what the circumstance are more likely…

Read more

Posted by in Advice

The Paycheck Protection Program, also known as the PPP, is a business loan funded through the SBA which has been designed to help eligible small businesses and non-profit organizations keep their workforce employed during the COVID-19 pandemic. Funds from this loan are to be used towards payroll, but can also be used…

Read more

14 days of free service awaits!

START YOUR FREE TRIAL

Stay in touch with SAS

Connect via our social channels.

CALL 1-888-532-4794

Specialty Answering Service is a leading call center company, helping fast-growing businesses close sales and deliver amazing live customer support 24 hours a day. SAS' friendly virtual receptionists and customized call handling create an outstanding virtual office experience. There are thousands of small businesses already using our services. Try SAS for free today.

© 2021 Specialty Answering Service
All rights reserved