Call Center software, also known as contact center software, is the technology that call centers and answering services use to not only route and answer calls, but to also provide your callers

Working in a call center can be stressful. However, it does come with it’s fair share of perks, like being able to speak to people all over the world and not having

So, you run a small business. You’re super busy every day and your to-do list is growing and growing. Sometimes it can feel like there’s no end in sight. You’re considering using a live