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Small Business

Running a small business is a big job. That’s probably because running a small business means wearing a lot of hats – like being the receptionist, the marketing department, the billing department, and the customer service team at the same time. As one of the largest small business answering services in the US, SAS has experience and perspective working with small businesses. Whether you’re a bootstrapped entrepreneur just starting out, or have been running a successful company for years, there’s always something new to be learned. Below you’ll find posts from the Specialty Answering Service blog with tips on how to run your business, as well as posts about the relationship between small businesses and answering services. We’ve also selected a few resources we think deserve attention.

14 Words Every Business Owner Should Know: Whether you run a small business or a large corporation, these 14 words should always be on your radar.

The Ultimate Guide to Small Business Accounting: It’s a bird, it’s a plane… nope, it’s an eBook! Check out our comprehensive guide to small business accounting.

From the days of early man, communication has evolved in ways that our cave-dwelling ancestors could never have imagined – petroglyphs to smoke signals, carrier pigeons to semaphore, Morse code to hand-written letters. But for all the ways that society has changed since the invention of the telephone in 1876, it now…

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My smartphone has changed my life. As a small business owner, being able to check my email, update orders, and research companies on the go is absolutely invaluable. Unfortunately, just because my phone is smart, it doesn’t necessarily imply that the user is. As a result, the smartphone is dropped. Repeatedly. And…

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According to the latest Wells Fargo/Gallup Small Business Index, optimism among small business owners is at its highest since 2008. Jobs are expected to increase, and it is also anticipated that the financial situation will improve going forward. Here is a list of 5 quick ways that can help you take advantage…

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If you are a small business owner looking for ways to increase your customer base, you're behind the 8 ball if you haven't read Blue Ocean Strategy. If you haven't read it, there's a good chance you're too busy to ready it. So, we’ll save you some time. Here's a summary with…

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As a small business owner, you might feel that no one outside of your organization is interested in the data that you handle. They are. Small and medium sized businesses are vulnerable to cyber-attacks seeking the financial and identity-related information of their customers and employees. According to the 2015 Data Breach Investigations…

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So you’ve decided to open up a business, but like most people just starting out, your budget is probably lacking. Some startups may require a sizable investment to move forward, while others can get away with a smaller budget. But with everything from letterhead to office space to utilities, how can you…

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When you run a small business, you may not have the funds to hire the right talent. As a result, business owners feel overwhelmed by the prospect of doing everything from design to production to marketing and customer service. However, if you are willing to look beyond traditional hiring models, this need…

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Apple Inc. was started in 1976 with an initial investment of just $500 and a $25,000 order. It’s now the world’s largest business, worth more than $700 billion in market capitalization. Apple’s history is folklore today, but if Apple can become a behemoth in less than four decades, then so can you.…

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What’s your management style? Would you say that you are more inclined to cater to your boss, do you spend more time working with your direct reports, or do you fall somewhere in the middle? Managing Up: Managing your boss, or managing up, is necessary in order to understand what is expected…

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Think about your perfect employee for a second. Visualize them: the face of Giselle Bundchen with the brains of Hilary Clinton, or maybe the build of Thor with Albert Einstein’s grey matter. Surely there's more to a good employee than just being really, really, ridiculously good-looking? There is! It sounds outrageous, but…

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Specialty Answering Service is a leading call center company, helping fast-growing businesses close sales and deliver amazing live customer support 24 hours a day. SAS' friendly virtual receptionists and customized call handling create an outstanding virtual office experience. There are thousands of small businesses already using our services. Try SAS for free today.

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