Our blog has been gaining in popularity over the last few years, emerging as the best way to gain insights about telephone answering services and learn about best practices and solutions for your own office communication challenges. But with so much amazing content, how do you know which posts are worth bookmarking?…

It's National Small Business Month and your phone is probably ringing off the hook! To celebrate, and to make sure you're not missing out on any potential opportunities, we wanted to highlight how answering services are a great tool for small businesses. We asked our staff to share their advice about answering…

From the days of early man, communication has evolved in ways that our cave-dwelling ancestors could never have imagined – petroglyphs to smoke signals, carrier pigeons to semaphore, Morse code to hand-written letters. But for all the ways that society has changed since the invention of the telephone in 1876, it now…

My smartphone has changed my life. As a small business owner, being able to check my email, update orders, and research companies on the go is absolutely invaluable. Unfortunately, just because my phone is smart, it doesn’t necessarily imply that the user is. As a result, the smartphone is dropped. Repeatedly. And…

According to the latest Wells Fargo/Gallup Small Business Index, optimism among small business owners is at its highest since 2008. Jobs are expected to increase, and it is also anticipated that the financial situation will improve going forward. Here is a list of 5 quick ways that can help you take advantage…

If you are a small business owner looking for ways to increase your customer base, you're behind the 8 ball if you haven't read Blue Ocean Strategy. If you haven't read it, there's a good chance you're too busy to ready it. So, we’ll save you some time. Here's a summary with…

As a small business owner, you might feel that no one outside of your organization is interested in the data that you handle. They are. Small and medium sized businesses are vulnerable to cyber-attacks seeking the financial and identity-related information of their customers and employees. According to the 2015 Data Breach Investigations…

So you’ve decided to open up a business, but like most people just starting out, your budget is probably lacking. Some startups may require a sizable investment to move forward, while others can get away with a smaller budget. But with everything from letterhead to office space to utilities, how can you…

When you run a small business, you may not have the funds to hire the right talent. As a result, business owners feel overwhelmed by the prospect of doing everything from design to production to marketing and customer service. However, if you are willing to look beyond traditional hiring models, this need…

Apple Inc. was started in 1976 with an initial investment of just $500 and a $25,000 order. It’s now the world’s largest business, worth more than $700 billion in market capitalization. Apple’s history is folklore today, but if Apple can become a behemoth in less than four decades, then so can you.…