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When you make the decision to start using a call center, either 24/7 or just as overflow support, the goal, of course, is that your callers will never experience hold times, or

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The first major snowfall has hit the northeast, and you know what that means. Mother Nature has made the incredible leap from summer to winter, barely skimming fall on her way. For

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Receptionists of the world will tell you that the gold standard in telephone answer phrases is, “Thank you for calling [insert company name here], this is Jamie. How can I help you

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We’ve all had this experience. You come home, and your spouse, parent, friend, child or partner tell you that someone called for you. The exchange goes something like this: Spouse:                “Someone called

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From the days of early man, communication has evolved in ways that our cave-dwelling ancestors could never have imagined – petroglyphs to smoke signals, carrier pigeons to semaphore, Morse code to hand-written

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Specialty Answering Service is a leading call center company, helping fast-growing businesses close sales and deliver amazing live customer support 24 hours a day. SAS' friendly virtual receptionists and customized call handling create an outstanding virtual office experience. There are thousands of small businesses already using our services. Try SAS for free today.

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