When prospective renters call, they are shopping around for a new place to live. When current lessees call, they usually have an issue that they feel needs your immediate attention. The last thing prospective or current tenants want to hear is a computer-generated telephone answering attendant, or worse yet, having their call route directly to voicemail. What they want to hear is a real person on the other end of the phone who will treat them with respectful, courteous care, and respond to their queries immediately. That is precisely what Specialty’s property management answering service provides.
Property management is multifaceted. Vacancies, maintenance, security, and more. For about $1 a day, SAS can unify your communications, making your complex job just a little easier.
SASDelivering Outstanding Customer Support
Did you know that 70% of a customer’s experience is based on how they feel they are being treated? At SAS, our specialists are trained to provide your tenants with quick, considerate assistance every time the phone rings. Whether callers are interested in learning about available units, would like a rental quote, or have a broken faucet, we are here to help. Our staff works around-the-clock, 24 hours a day, 7 days a week, and we facilitate effective communication between you and your residents. We are so much more than just great answering services for small business. We are a complete customer support solution for your business.
Employing over 300 receptionists in the continental United States, we are capable of handling upwards of 30,000 phone calls a day. Operators work efficiently while maintaining a pleasant disposition, so you can rest easy knowing that customers will always be greeted by a kind, knowledgeable, and highly trained representative. We take pride in our business and we work hard to ensure the success of yours.
When you partner with SAS, you can rest assured that you will never miss a phone all, and your tenants will receive the same superior level of care that you would provide from your own office. Did you know that 82% of small business owners say their main source of new business is referrals? When residents feel like valued members of your community, they are much more likely to recommend your property to prospective renters. Top-notch customer service will set you apart from competitors and give you the advantage you need to keep business flowing.
Regardless of how many rental properties you manage, you need a competitive edge. There are many answering services out there, but if you are looking for a nationwide partner that is as dedicated to advancing your reputation as you are, then look no further. SAS is your affordable solution. Take advantage of our 2-week free trial. You have nothing to lose! Specialty is the leading answering service for property management, taking customer care to new heights.
With the power of a professional virtual receptionist representing your company 24/7, property management firms can be there for their tenants, prospects, and maintenance staff when they need to reach you. Finally, for a low monthly price, your assets will be properly cared for. If you’re advertising your rental property, we’ll be here to connect the caller. If you have too many properties to manage the calls alone, we’ll be here to lessen your burden. Check out the statistics below to understand how important it is for your brand to be represented by a live voice around the clock:
The percentage of US houses that are renter occupied.
The growth percentage of the property management industry over the next 5 years
The percentage of housing markets where renting is more affordable than buying.
See how 4 property management firms, ranging from low volume users to heavy hitters, are using our answering service. The report includes a breakdown of FAQs, scripting, types of phone calls received and answered live, average volume, and average monthly phone answering service cost.