As a small business owner, making the right first impression with customers is a vital ingredient in your success. From the moment a potential client contacts your company, they need to be met with courteous, professional service. If you are relying on voice mail service and automated response, then you may be damaging your image. Research shows that 70% of customers will hang up the phone out of frustration if they can’t reach a real person. Every one of those missed calls is a missed opportunity for your business. That is why you need a live-agent service that will handle all of your calls with the utmost care, efficiency, and tact. SAS’ small business answering service is the answer.
The average cost of running a small business is 30k. Small budget means minimal or no funds to hire the administrative staff you need. For an average of $2 a day, our operators can provide the customized solutions you are looking for.
SASDelivering Outstanding Customer Support
Specialty is a call center that provides assistance for virtually any type of small business. Our services are tailored to meet the needs of your industry and your company. One thing that never changes, though, is our commitment to superior customer service. We treat your business like our own because in many ways, we become an extension of your in-house team. We deliver sales, service, and logistics solutions for a fraction of the cost of our competitors, and we help to establish a positive image for your brand.
Our answering service team consists of more than 300 operators with the capacity to handle upwards of 30,000 calls a day. No matter what your call volume, we can accommodate. We believe that the more we know, the better we can serve our clients. That is why we train our staff twice as long as the industry standard, learning the intricacies that separate your business from the competition, and doing our best to safeguard your reputation.
We have a proven track record as a phone answering service for small businesses. By providing superior customer care via remote support, out-of-pocket and staffing expenses decrease, and in turn, revenue increases. If you are looking for the right call center, look no further. You found it.
When it comes to your work, cutting corners and slacking on service is no way to operate. You are dedicated to the growth of your small business, and we are dedicated to helping you achieve your goals. So get started on your 14 day trial today, and find out more about what our national company can do for you. Specialty is the leading answering service for small businesses, delivering a big business feel on a small business budget.
Specialty Answering Service integrates the best communication tools for small businesses into one convenient package. From live operator service after hours to virtual receptionists representing your small business during office hours, Specialty will help you transform how customers communicate with you, as well as how you communicate with your customers. Take a look at the statistics below to see why live receptionist support is essential to small businesses:
The percentage of small businesses that survive 5 years or more.
The percent of US businesses classified as small businesses.
The percent of small businesses that can’t find qualified applicants for their jobs.