International or global companies who do business in the United States benefit from contracting with a US based telephone answering service. Common reasons why an international company would hire a US service are eliminating time zone differences which lead to lack of prompt customer service response, familiarity of receiving support from a US agent, language barriers to service, and simply securing a US based phone number for US based customers to call for assistance. Below you’ll find posts from the Specialty Answering Service blog about all things international.
Why, hello there, and Happy New Year! As the clock struck 12, and 2018 rolled around, billions of people all over the world contemplated their New Year's Resolutions. Lose weight, read more, give up cheesy poofs, stop binge-watching Netflix - you know, the usual. Call center service companies like SAS absolutely love resolution season.…Read more