At Specialty Answering Service, transparency is something we strive for. We want our customers to be aware of everything we’ve done, and everything we have coming up on the horizon. Stay up to date with the world of Specialty Answering Service by reading our news posts. Below you’ll find posts from the Specialty Answering Service blog like include product improvements, new product releases, guides to using our software platform, updates, events, and more.
Thank you so much for entrusting your small businesses calls to Specialty Answering Service. We take the responsibility of being your answering service provider very seriously, ensuring we deliver amazing interactions, every day. We are actively monitoring the Coronavirus (COVID-19) situation and wanted to take a moment to share our Business Continuity…Read more
Working in a call center can be stressful. However, it does come with it's fair share of perks, like being able to speak to people all over the world and not having to take any work home with you when your shift is up. To help put you in the shoes (or…Read more
Have you ever wanted to know what it's like to be a virtual receptionist? Or what it's like to work for an answering service? Is it stressful? Are the hours bad? Is it a rewarding job? We thought it would be interesting to ask our agents about their experience as virtual receptionists,…Read more
Thank you for being a Specialty Answering Service customer and giving SAS the opportunity to help you run your small business! Our focus is on creating a useful answering service product that improves the thousands of clients we have the pleasure of working with. To ensure that we can continue to develop useful…Read more
We will be conducting necessary database maintenance and migrating our call center platform to Amazon Web Services this Sunday, May 15th. The maintenance is scheduled to start at 12:00 AM PST and is expected to last around 60 minutes. During this time you will not be able to access any SAS services.…Read more
At Specialty Answering Service, we love every customer. We could be super traditional and send boxes of chocolates and little candy hearts to you, but we're way more digital. We're celebrating our Valentine's Love for our clients with new features in our portal. If you already have access to our newest portal,…Read more
Guess what? We launched our new call center website sascallcenter.com and we’re in love! We wanted to make things clear for our clients who are primarily interested in outsourced call center services, so we rolled up our sleeves, designed a new site, shortened up the text, and got right down to the…Read more