Telephone answering services want your business.  Every answering service company wants you to think they’re the best, that they hire the best receptionists, that they have the best rates, and that they’re

A great customer service experience is like taking a breath of fresh air after being stuck inside all day. It’s pleasant, refreshing, and always puts you in a better mood. A bad

So you’ve decided to use an answering service. Congratulations! Trying to find the right answering service for your business can be a challenge. You’ve cleared your first hurdle – understanding that you

If you work in an office, then you’re familiar with the daily grind. Your 9-5 is mostly responding to emails, talking up Netflix by the coffee machine, and going to the third

Phones aren’t always made of plastic and metal – sometimes they’re made from paper. But that’s not a bad thing when the phone is Origami, and you made it! Using an Origami phone

Wrong numbers stink, and in some cases, can be a straight up nightmare. Below are 16 seriously funny examples of wrong numbers from movies and television.  Stop letting wrong numbers get the

Picture this. You’re a landlord for a small apartment complex. For emergencies, all of your tenants have your personal cell phone number. However, you’re finding that your tenants are reaching out all

Tax season is here, which means accounting and tax prep firms are working diligently filing taxes, doling out financial advice, and answering the most important question – ‘So, how much am I

The holidays are a busy time for everyone, but especially so for small business owners. From filling orders and trying to get the last appointments in before the new year, to trying

Businesses use answering services for different reasons. Some may use them for basic message taking, while others may use them to field overflow calls when they’re expecting a large volume. However you