Picture this. You’re a landlord for a small apartment complex. For emergencies, all of your tenants have your personal cell phone number. However, you’re finding that your tenants are reaching out all

Tax season is here, which means accounting and tax prep firms are working diligently filing taxes, doling out financial advice, and answering the most important question – ‘So, how much am I

The holidays are a busy time for everyone, but especially so for small business owners. From filling orders and trying to get the last appointments in before the new year, to trying

Businesses use answering services for different reasons. Some may use them for basic message taking, while others may use them to field overflow calls when they’re expecting a large volume. However you

Christmas is right around the corner and SAS is getting in the holiday spirit. We put a live receptionist spin on a holiday classic, and turned turtle doves and partridges into peace

Here at Specialty Answering Service, phones are our livelihood. We believe having a live receptionist answering your calls does more than elevate a business – it becomes inseparable from great customer service.

Over the last decade, technology has evolved at an alarming rate. From face recognition in our smart phones to cars that drive themselves, it’s amazing how much technology is a part of

The holiday season is here, which means businesses near and far are prepping for the inevitable rise in customer communication. If you’re using an answering service to help with phone orders, or you’re

Having a bullet-proof on-call scheduling system is a crucial part of many service industry businesses with 24/7 availability. For example, medical practices need to be available around the clock for urgent health

Halloween may be over, but the spook-tivities still live on in the answering service world. While answering services are great at helping businesses handle customer communication, if services aren’t properly tuned, there