Over the last several weeks, we’ve seen a radical shift in how businesses operate due to the coronavirus pandemic. Business owners across every industry have had to change their business models and

This is a defining moment in business. With COVID-19 triggering a national emergency in the United States, the majority of companies are trying to find new ways to survive. The result is

Under the weight of the COVID-19 crisis, small businesses are rising up to the challenge and keeping their doors open. Amidst the uncertainty, small businesses are showing unprecedented resilience, compassion, courage, and

Remember the restaurant your family went to every Saturday night? How about the pork sandwich from the deli down the street you looked forward to eating every day during lunch hour? Remember

It’s a crazy time for remote work right now. If you’re one of the many people currently working from home due to COVID-19, welcome. I, too, have been working from home and

The coronavirus outbreak has created a lot of problems, and everyone is looking for a quick end to get back to normal. The one thing we can all do right now to

As we’ve seen over recent weeks, a global outbreak is overwhelming. Schools and businesses are halting their public interactions in an attempt to stop the spread of COVID-19. While no one likes

The right answering service can make all the difference in the success of your small business. But before you commit to what you think is the best answering service for your needs,

It’s the start of 2020! And that means it’s time to bring the past into focus. Wait. What? That’s right, we’re talking about analyzing the top questions our support team were asked

You may recall from your 6th grade science class that the first telephone was invented in 1876 by Alexander Graham Bell. However, you may be surprised to learn that the first answering