The holidays are almost here. Hooray! While people may forget to wash their hands after going to the bathroom or forget their anniversary was yesterday, there’s no doubt they’ll remember to call

Answering services aren’t always answering services. Sometimes they act like answering services, other times they’re virtual receptionist services, and other times they can be call center services.  So what’s the difference? Which

Just this past year, all 50 states have passed laws that require businesses to notify their customers in the event of a data breach, and according to a report from the Identity

You’ve taken our quizzes, you’ve read our coloring book, now see if you can complete our crossword puzzle! We’ve put together a challenging call center themed crossword puzzle for anyone who thinks they

With Autumn peaking her fuzzy little head through the changing leaves, Specialty Answering Service is starting to get in the Halloween spirit. What better way to celebrate all things spooky, than by

Virtual receptionists are the employees that answer your calls in an answering service. From helping you answer phone calls to freeing up your time to foster more meaningful relationships with your clients,

Answering the phone “hello” is so last week. If you’re looking for some spicy new ways to greet callers, we’ve put together 100 funny ways to answer your home phone, cell phone,

Welcome to the first step in the process of picking the best answering service for your business: deciding if you need an answering service in the first place! It’s a great question,

Working in a call center can be stressful. However, it does come with it’s fair share of perks, like being able to speak to people all over the world and not having

So, you run a small business. You’re super busy every day and your to-do list is growing and growing. Sometimes it can feel like there’s no end in sight. You’re considering using a live