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When you’re new to outsourcing, it can feel like you’ve walked into a conversation where everyone knows what they’re talking about but you. If you’re dealing with an answering service support rep

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Posted by in Medical

How many times have you called your doctor’s office and knew right away that you were speaking with their answering service? From asking an excessive amount of questions to simply not handling

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Having a great customer service team is what sets a business apart from its competition. A business could have a stellar product, but without a solid support team, they may have a

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Posted by in Advice

The holidays are almost here. Hooray! While people may forget to wash their hands after going to the bathroom or forget their anniversary was yesterday, there’s no doubt they’ll remember to call

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Posted by in Infographics

Answering services aren’t always answering services. Sometimes they act like answering services, other times they’re virtual receptionist services, and other times they can be call center services.  So what’s the difference? Which

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Just this past year, all 50 states have passed laws that require businesses to notify their customers in the event of a data breach, and according to a report from the Identity

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Posted by in Quizzes

You’ve taken our quizzes, you’ve read our coloring book, now see if you can complete our crossword puzzle! We’ve put together a challenging call center themed crossword puzzle for anyone who thinks they

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Posted by in Holidays

With Autumn peaking her fuzzy little head through the changing leaves, Specialty Answering Service is starting to get in the Halloween spirit. What better way to celebrate all things spooky, than by

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Posted by in Advice

Virtual receptionists are the employees that answer your calls in an answering service. From helping you answer phone calls to freeing up your time to foster more meaningful relationships with your clients,

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Posted by in Infographics

Answering the phone “hello” is so last week. If you’re looking for some spicy new ways to greet callers, we’ve put together 100 funny ways to answer your home phone, cell phone,

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Specialty Answering Service is a leading call center company, helping fast-growing businesses close sales and deliver amazing live customer support 24 hours a day. SAS' friendly virtual receptionists and customized call handling create an outstanding virtual office experience. There are thousands of small businesses already using our services. Try SAS for free today.

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