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Villains are a staple of any great cinematic experience. They go against the norm in every way possible, and leave you hanging on the edge of your seat waiting to see what

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Great customer service is the best! It’s like playing with a puppy while eating a marshmallow only box of Lucky Charms while falling asleep on your grandmothers lap – yeah, it’s that

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The most constant aspect of life is that it’s always changing, and when things change, you have to adapt right along with it. Ironic, isn’t it? Most of the time, change happens for

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Posted by in Funny, Holidays, Phones

As an answering service, we’re obviously way into phones and the technology behind how they work. Since Super Bowl LII (go birds!) is coming up, we tried to see how we could

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January is National Soup Month. Aside from the fact that there’s a near 100% chance you didn’t know that, you’re probably wondering what soup has to do with customer support. The answer?

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Posted by in International

Why, hello there, and Happy New Year! As the clock struck 12, and 2018 rolled around, billions of people all over the world contemplated their New Year’s Resolutions. Lose weight, read more,

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The North Pole Elves, aka Santa’s Helpers, are an industrious and creative bunch of customer service representatives, without whom the world would be devoid of magical toys and fudge stripe cookies. (Nevermind about the

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Posted by in Advice

Reflect for a moment on how often you’ve dialed up a business and heard this: “Your call may be monitored or recorded for quality assurance purposes.” Sounds all too familiar, right? That

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As a business owner, you’re going to get two types of solicitation calls on your line: 1) live-operator telemarketing calls, and 2) robocalls. Live-operator telemarketing calls are exactly what they sound like

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Posted by in Advice

As we’ve seen over the past few weeks, Mother Nature is unpredictable. One minute, she’ll give us sunshine and blue skies, and in the next, a hurricane will be barreling down your

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Specialty Answering Service is a leading call center company, helping fast-growing businesses close sales and deliver amazing live customer support 24 hours a day. SAS' friendly virtual receptionists and customized call handling create an outstanding virtual office experience. There are thousands of small businesses already using our services. Try SAS for free today.

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