Great customer service is the best! It’s like playing with a puppy while eating a marshmallow only box of Lucky Charms while falling asleep on your grandmothers lap – yeah, it’s that good. So we thought it would be fun to put together a list of customer service all stars from film and television. The best of the best customer service heroes. Characters you can imagine, if answering calls, would go above and way beyond the call of duty to keep your customers happy. Enjoy!
Customer service skill mastered: Staying positive
Buddy is a human that was raised by elves, so naturally he learned to spread joy no matter who he was talking to (unless that person is a Santa impersonator). Buddy may take some extra time learning the ropes, but once he gets it down pat he would be a great asset to any team.
Customer service skill mastered: Contagious happiness
Joy literally knows no other emotion except for joy. What more could you want in a customer service rep?
Customer service skill mastered: Creative thinking
Mary Poppins is a peculiar nanny that was originally hired to take care of a dysfunctional family. While she has a unique way of doing things, she was able to bring the family together in a fun and loving way. Essentially, every company should have a Mary Poppins at their disposal to help keep the business afloat.
Customer service skill mastered: Applying outside skills to the job
She might forget who you are throughout the conversation, but Dory knows how to make the best out of every situation. What’s even better, is she has a unique set of skills that she can use to help troubleshoot any issue. Yes, talking to whales is a skill everyone should know.
Customer service skill mastered: Relate-ability
Phoebe is that one employee who may be a little quirky, but she’s a genuinely good person that just wants the best for everyone. Even if she may not know an answer, she can fake it ’till she makes it. Not only will Phoebe help fix your customer’s issue, she’ll probably also convince them to purchase more product. It’s a win-win, really.
Customer service skill mastered: Making the best out of every situation
Long story short, the man was turned into a donkey and STILL maintained a positive outlook on life. Not only that, but his best friend is an ogre that pretty much hates everybody and everything. Do you think that stops Donkey from having a good time? Nope! A good CSR will leave their baggage at the door and do their best to help anyone in need.
Customer service skill mastered: Positive attitude and a hard-working mindset
Spongebob Squarepants is everybody’s favorite underwater character that lives in a giant fruit. He works hard flipping patties at the Krusty Krab, and works even harder to get his cranky neighbor, Squidward, to smile. If your CSRs are having trouble connecting with the job and/or your customers, have them take a course in Spongebob etiquette.
Customer service skill mastered: Thinking outside the box
Kramer, like Phoebe, is an oddball. However, he is constantly on his toes, thinking about the next plan. Even in stressful situations Kramer is always there to lend a helping hand.
Customer service skill mastered: Spins the negative into positive
Unlike his foul-mouthed friends, Butters is an optimistic (albeit naive) character who just wants to do well. Often seen as the “voice of reason,” he would be great at keeping your customers happy no matter what the issue.
Customer service skill mastered: Team spirit
It doesn’t matter if they’re cheering at the big football game or a chess match, Craig and Arianna are there to pump up the team. If your employees aren’t excited about the product they’re representing, what does that say to your customers?
Customer service skill mastered: Putting others first
If you’ve seen It’s a Wonderful Life, then you know it’s about a man who essentially gave up his dreams to help others. While you shouldn’t expect your employees to give up their dreams, you should want them to want to help others. If you’re trying to boost morale at work, George Bailey would definitely be your go-to guy.
Customer service skill mastered: Being a friend to all
Arnold had an unfortunate childhood, but he doesn’t let that get him down. Whether it’s a friend, a neighbor, the garbage man or even the school bully, he is always encouraging his peers to be their best selves. Arnold is mature, collected, and exactly who you want on the front lines handling angry customers.
Customer service skill mastered: Staying cool under pressure
Ned Flanders is another character that stays cool and collected even in troubling times. He gives great advice and he has that “sweet grandpa” vibe. You can certainly rely on Ned to remain chill and trust that he won’t snap back at a customer.
Customer service skill mastered: Problem solving
Who doesn’t love this family oriented duo? Not only are they there for you when you need them, but they’re great at solving problems and coming up with a solution. How else do you think they successfully managed to blend a family of six kids? Six kids!
Customer service skill mastered: Eagerness to learn
While Kimmy might be “behind on the times” due to her prolonged stay in an underground bunker, she doesn’t let that get her down. Kimmy is motivated to learn everything she can and she always has a positive attitude, no matter what the situation.
Customer service skill mastered: Positive attitude
It’s safe to say that Forrest Gump doesn’t have a mean bone in his body. He only wants the best for everyone and works hard to ensure that people are taken care of. Like Buddy, he might take a little longer learning the ropes but once he gets it you’re set for a lifelong amazing CSR.
Customer service skill mastered: Team player
Via freak tornado, Dorothy ended up in some sort of parallel universe and befriended 3 obscure characters. Not only did she help each of them reconcile their own fears and shortcomings, but her team player mentality eventually got her to where she needed to be. They say “teamwork makes the dream work” and she’s exactly who you would want on your team.
Customer service skill mastered: Great listener
Woody is your friendly neighborhood bartender that always knows exactly what to say. Whether he’s giving advice or just there to lend a listening ear, you know that he means well. With Woody manning your phones, you can rest easy knowing that your customers will be taken care of. He also probably hosts a great happy hour.
Customer service skill mastered: Eagerness to spread knowledge
Yoda would be your ultimate Help Desk guide to answer all of your customers’ questions. Granted you may need to hire a translator so people can understand him, you can’t go wrong with the little green, all-knowing machine.
Customer service skill mastered: Gives great advice
Jiminy Cricket is a wise, old insect that doubles as Pinocchio’s conscience to encourage him to make good choices. You couldn’t ask for a more wholesome creature taking care of your customers!
Customer service skill mastered: Making issues disappear
While Cinderella would make for a good CSR, her fairy godmother would make for a great one. She is, after all, always there when you need her. Fairy Godmother makes things happen and she makes it look easy all the while. Just a swift wave of her wand and poof! Your customers are happy.
Customer service skill mastered: Always answers the phone in a friendly tone
Pam would be a great asset to your team because she’s already well versed in office life. Not only that, but she’s friendly, reliable and she’s even got a creative touch.
Customer service skill mastered: Spreading love to all
Barney may be a purple dinosaur toy that turns into a real life being, but he sure knows how to drop some knowledge. Not only that, but his whole life basically revolves around loving people. Sounds like a great CSR to us!