Work is fun, but play is even fun-er. Below you’ll find good-time posts from the Specialty Answering Service blog that we think are super fun! If you have a love for telephones and amusing distractions, you’re in the right spot. We’ve also selected a few resources we think deserve attention.
25 Uses for Your Old Phone: Why toss your old phone when there are so many other alternatives? Read our 25 suggestions and get creative!
Pronunciation Tongue Twisters to Test your Talk Talent: Can you make it through the whole alphabet without twisting your words?
Here at Specialty Answering Service, phones are our livelihood. We believe having a live receptionist answering your calls does more than elevate a business - it becomes inseparable from great customer service. This idea carries over to film and television where iconic phones become part of the story. Whether it's Batman's Batphone…Read more
Small business owners are often bogged down from their day-to-day responsibilities, and can easily find themselves without enough time in the day to eat, breathe or blink. When they discover that using an answering service can relieve the burden of fast communication that customers have universally come to expect, their days as…Read more
We've all been there. By "there," I mean the void between calling a business to get help and being stuck on hold. For an eternity. Then having the phone just hang up. Like, really, that just happened? Yeah, it did. Bottom line: holds stink. Whether you're trying to make an appointment with…Read more
The Office is a mockumentary that follows the employees of Dunder Mifflin around to document their daily activities. I know this show well as I've been binge watching it for the last few weeks. In between bathroom breaks and heating up hot-pockets, I came to a realization - all of their troubles…Read more
Villains are a staple of any great cinematic experience. They go against the norm in every way possible, and leave you hanging on the edge of your seat waiting to see what they'll do next. But what happens behind the scenes when the hero eventually catches up with them? They get fingerprinted…Read more
Great customer service is the best! It's like playing with a puppy while eating a marshmallow only box of Lucky Charms while falling asleep on your grandmothers lap - yeah, it's that good. So we thought it would be fun to put together a list of customer service all stars from film…Read more
As an answering service, we're obviously way into phones and the technology behind how they work. Since Super Bowl LII (go birds!) is coming up, we tried to see how we could incorporate phones with football. We thought about the technology that allows the quarterback to talk to the coach via his…Read more
When you think about it, it costs an awful lot to fill your office with staff. We're not just talking about the salaries that you're paying. There are slew of expenses that, taken as a whole, may make your head spin. It's a little thing called overhead, and there's usually nothing little…Read more
What happens when you let a robot answer your phones? The simple answer is, nothing good. Even if it's a super friendly virtual robot like Siri or Alexa, there are just some things that robots can't do. Let's start with empathy, for one. How can a robot address an upset caller? If…Read more
Has this ever happened to you? You walk by the front desk at the office and find the receptionist hidden behind a magazine or glued to their iPad. The phones are ringing off the hook, literally screaming for someone to pick them up. Eventually, the ringing stops, and the sound of new business blowing…Read more