Work is fun, but play is even fun-er. Below you’ll find good-time posts from the Specialty Answering Service blog that we think are super fun! If you have a love for telephones and amusing distractions, you’re in the right spot. We’ve also selected a few resources we think deserve attention.
25 Uses for Your Old Phone: Why toss your old phone when there are so many other alternatives? Read our 25 suggestions and get creative!
Pronunciation Tongue Twisters to Test your Talk Talent: Can you make it through the whole alphabet without twisting your words?
When you think about it, it costs an awful lot to fill your office with staff. We're not just talking about the salaries that you're paying. There are slew of expenses that, taken as a whole, may make your head spin. It's a little thing called overhead, and there's usually nothing little…Read more
What happens when you let a robot answer your phones? The simple answer is, nothing good. Even if it's a super friendly virtual robot like Siri or Alexa, there are just some things that robots can't do. Let's start with empathy, for one. How can a robot address an upset caller? If…Read more
Has this ever happened to you? You walk by the front desk at the office and find the receptionist hidden behind a magazine or glued to their iPad. The phones are ringing off the hook, literally screaming for someone to pick them up. Eventually, the ringing stops, and the sound of new business blowing…Read more
Imagine that you are speaking with a customer service representative to place a balloon order for your kid's first birthday. Everything seems to go smoothly, so you hang up, certain that the order will be delivered just in time for little Joey's big day. All the guests arrive, the party starts, and instead…Read more
Every day, thousands of innocent carrier pigeons die in drone accidents. Start saving lives today and use Specialty Answering Service. Save a pigeon. Save your business.Read more
Remember when you were little and you used paper cups and a string to create a makeshift telephone? While our society is attached to the Smartphone like some sort of technological conjoined twin, way back when, before the invention of the electromechanical phone came the tin-can telephone – aka the lover’s phone.…Read more
Ever wonder how they handle customer service at the North Pole? Even Santa can't do it all. That's why he has elves! So we interviewed one. He drew us a picture and we posted it below. Happy Ho-Ho-Holidays from Specialty Answering Service! Copy the code below to use this infographic: [html] <img…Read more
It's only fitting that an answering service should post a list featuring some of the most famous phone calls throughout history, whether real, or imagined by the Hollywood machine. Take a look below at these attention-grabbing calls. Real Life First phone call in history. In 1876, Alexander Graham Bell made the very…Read more
Ah, the holiday season. It’s a magical time filled with twinkling lights, candy canes, and the madness of retail. Amidst all of the hustle and bustle, and shoppers knocking each other down for the latest deal, it’s easy for employees to become annoyed, leading to poor customer service and workplace misconduct. Not…Read more
Proper diction is as important to customer service as diapers are to a baby. In the answering service world, pronunciation is key. So how can you keep your customer service department speaking clearly? You'll need our pronunciation tongue twisters for starters. Tongue twisters, which are nonsensical phrases that rely on alliteration (the…Read more