Posted by in Advice

Group of People Shopping

The holiday season is here, which means businesses near and far are prepping for the inevitable rise in customer communication. If you’re using an answering service to help with phone orders, or you're hiring seasonal order takers in-house, we’ve created a spreadsheet to help you evaluate each transaction.  The form includes what questions…

Read more

Posted by in Advice

Using Phone and Credit Card

The holidays are almost here. Hooray! While people may forget to wash their hands after going to the bathroom or forget their anniversary was yesterday, there's no doubt they'll remember to call your store about that Hatchimal shipment, or to find out why their next-day-air package hasn't arrived. Seriously, where is that…

Read more

Posted by in Funny, Videos

Bad Order Taking Experience

Imagine that you are speaking with a customer service representative to place a balloon order for your kid's first birthday. Everything seems to go smoothly, so you hang up, certain that the order will be delivered just in time for little Joey's big day. All the guests arrive, the party starts, and instead…

Read more

14 days of free service awaits!


Stay in touch with SAS

Connect via our social channels.

CALL 1-888-532-4794

Specialty Answering Service is a leading call center company, helping fast-growing businesses close sales and deliver amazing live customer support 24 hours a day. SAS' friendly virtual receptionists and customized call handling create an outstanding virtual office experience. There are thousands of small businesses already using our services. Try SAS for free today.

© 2024 Specialty Answering Service
All rights reserved