Telephone communication is still one of the most important communication channels your business can open. That’s probably because everyone has a telephone. And everyone uses telephones. Phones are how we connect with the businesses we love, and having your phones answered 24/7 by a live operator is why we’re in business. As a telephone answering service, we love phones and everything that has to do with them. We wouldn’t be here without phones. From learning about the history of telephones to dissecting the technology behind how phones work in a call center, we’re phone fanatics! Below you’ll find posts from the Specialty Answering Service blog that includes everything you ever wanted to know about phones, and then some. We’ve also selected a few resources we think deserve attention.
History of Ringtones: We weren’t kidding. Here’s our breakdown of the history of ringtones.
13 of the Best Call Tracking Software Solutions: Thinking about adding call tracking to your marketing strategy but not sure where to look? Read this for a breakdown of the best software.
Here at Specialty Answering Service, phones are our livelihood. We believe having a live receptionist answering your calls does more than elevate a business - it becomes inseparable from great customer service. This idea carries over to film and television where iconic phones become part of the story. Whether it's Batman's Batphone…Read more
As an answering service, we're obviously way into phones and the technology behind how they work. Since Super Bowl LII (go birds!) is coming up, we tried to see how we could incorporate phones with football. We thought about the technology that allows the quarterback to talk to the coach via his…Read more
Let’s say that you're an equipment manufacturer with multiple products. You have a division that builds rockets, another that builds washing machines, and another that builds garage door openers. Each product has its own toll-free support number for customers to call for assistance. Each of those numbers rings to your in-house telephone answering service, where…Read more
You might be thinking about adding call tracking to your marketing model, but aren’t certain if it’s for you. Here are 3 points to consider. By identifying phone call lead sources and monitoring online activity during internet campaigns, sales consultants can reach out to prospective customers to increase their conversion rate and…Read more
Remember when you were little and you used paper cups and a string to create a makeshift telephone? While our society is attached to the Smartphone like some sort of technological conjoined twin, way back when, before the invention of the electromechanical phone came the tin-can telephone – aka the lover’s phone.…Read more
Now that you are using the world's most professional answering service, what do you do with your old phones? Here are 25 uses. 1. Use the cord as a picture hanger. 2. Uncap the ends from the receiver, fill with marbles, put the ends back on, and use as a dumbbell. 3.…Read more
Ride with us through The History of Ringtones, and check out the funky single-option sound ringers of days gone by, right up to the host of symphonic ringtones available on current models. Check out the website at http://ringtones.specialtyansweringservice.net to start your journey. As you scroll down the website, you’ll listen to sounds…Read more
Did you ever wonder what your telephone number spells? Well, you aren’t the only one! We did, too. So, for all of those number geeks out there, pump your number into our super awesome phone number spelling converter machine and see what crazy combination of letters your phone number makes. Just enter your telephone number into…Read more
Have you ever tried to guess someone’s phone number just by listening to the telephone keypad tones that the push buttons made? No matter how hard your little ears strained to hear those pitches, you would never get the numbers right. You were actually trying to decode DTMF. Dual Tone Multi-Frequency (DTMF)…Read more
We couldn’t let the 40th anniversary of the first cell phone call go by without a graphical homage to the greatest advancement in communications technology since Alexander Graham Bell made "two cups and a string" obsolete. Much like Zack Morris from Saved by the Bell, we love the cell phone. Without it,…Read more