All About Phones

Telephone communication is still one of the most important communication channels your business can open. That’s probably because everyone has a telephone. And everyone uses telephones. Phones are how we connect with the businesses we love, and having your phones answered 24/7 by a live operator is why we’re in business. As a telephone answering service, we love phones and everything that has to do with them. We wouldn’t be here without phones. From learning about the history of telephones to dissecting the technology behind how phones work in a call center, we’re phone fanatics! Below you’ll find posts from the Specialty Answering Service blog that includes everything you ever wanted to know about phones, and then some. We’ve also selected a few resources we think deserve attention.

History of Ringtones: We weren’t kidding. Here’s our breakdown of the history of ringtones.

13 of the Best Call Tracking Software Solutions: Thinking about adding call tracking to your marketing strategy but not sure where to look? Read this for a breakdown of the best software.

Have you ever tried to guess someone’s phone number just by listening to the telephone keypad tones that the push buttons made? No matter how hard your little ears strained to hear those pitches, you would never get the numbers right. You were actually trying to decode DTMF. Dual Tone Multi-Frequency (DTMF)…

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We couldn’t let the 40th anniversary of the first cell phone call go by without a graphical homage to the greatest advancement in communications technology since Alexander Graham Bell made "two cups and a string" obsolete. Much like Zack Morris from Saved by the Bell, we love the cell phone. Without it,…

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Looking for an infographic that compares VoIP providers? What a coincidence! We’ve just created said infographic and posted it below for your intellectual consumption. Being in the call center industry, we love all things telecommunication; so naturally we couldn’t resist the opportunity to create a gigantic poster that gives consumers visual access…

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If you are scratching your head about which voicemail provider to choose but don’t want to do the research, plus you like looking at pictures, this blog post is for you! We’ve researched the top 8 voicemail companies and organized the research into this easy to follow infographic. You’ll learn about voicemail,…

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Specialty Answering Service is a leading call center company, helping fast-growing businesses close sales and deliver amazing live customer support 24 hours a day. SAS' friendly virtual receptionists and customized call handling create an outstanding virtual office experience. There are thousands of small businesses already using our services. Try SAS for free today.

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