x

Industry Advice

Looking for no-nonsense advice about how to get the most out of your answering service? Then look no further. Below you’ll find posts from the Specialty Answering Service blog that offers guidance to businesses already using answering services, as well as advice for businesses researching answering service companies before you commit to any provider. We’ve also selected a few resources we think deserve attention.

6 Reasons Why Your Answering Service Should be Recording Calls: On the fence about recording your calls? Read this article to learn why you should.

The Importance of Proper CRM Documentation: Without proper CRM documentation, you risk the chance of creating more work for you and your team. Read this to learn how to get organized.

Posted by in Advice

Trying to find the right answering service can feel a little like playing musical chairs or trying your hand at online dating. You're doing your level best to get in there and make something fit, and you never really feel settled. With so many answering services out there, finding one that suits…

Read more

Posted by in Advice

Over the past year and a half, many people used their time at home to start a new hobby or learn a new trade. Me? I saw an opportunity to potentially turn 50+ hours of movie watching into a blog post. To that end, I spent my time getting entangled in the…

Read more

Tags:

Posted by in Advice

The Paycheck Protection Program, also known as the PPP, is a business loan funded through the SBA which has been designed to help eligible small businesses and non-profit organizations keep their workforce employed during the COVID-19 pandemic. Funds from this loan are to be used towards payroll, but can also be used…

Read more

Posted by in Advice

This is a defining moment in business. With COVID-19 triggering a national emergency in the United States, the majority of companies are trying to find new ways to survive. The result is inspiring - reinventing business models, accommodating work at home employees, adapting to disruptions in supply chains, and more. While businesses…

Read more

At Specialty Answering Service, we're focused on the health and safety of our employees and their families. And throughout all of the disruption COVID-19 is bringing, SAS, just like every other telephone answering service in the industry, is still committed to your success. One of the main things we're learning by speaking…

Read more

Posted by in Advice

The coronavirus situation is reminding us that the world is completely interconnected. The global coronavirus pandemic is affecting our families, our businesses, and our way of life. During this time, we're reminded that every business, large or small, needs a plan to meet any disruption with confidence. Over the past week, our…

Read more

Posted by in Advice

The right answering service can make all the difference in the success of your small business. But before you commit to what you think is the best answering service for your needs, you need to look at the service from all sides. We know it's a daunting task, but we're here to…

Read more

Posted by in Advice

It's the start of 2020! And that means it's time to bring the past into focus. Wait. What? That's right, we're talking about analyzing the top questions our support team were asked during the 2019 holiday season. Why would we do this? Great question. As we prepare our customer support team for…

Read more

Tags:

Posted by in Advice

Ready to take your business to the next level in customer care? Working with an answering service is a great way to enhance operations while providing 24/7 support for your valued customers. And with communications solutions for every industry, company size and service level, it’s never been easier to get started. As…

Read more

Posted by in Advice

Modern customers expect much more from businesses then they ever have before. Research shows that almost 70% of consumers say great customer service is very important in their choice to stay loyal to a brand. Combine that with consumers who are on the fence about good customer service and you have 98%…

Read more

14 days of free service awaits!

START YOUR FREE TRIAL

Stay in touch with SAS

Connect via our social channels.

CALL 1-888-532-4794

Specialty Answering Service is a leading call center company, helping fast-growing businesses close sales and deliver amazing live customer support 24 hours a day. SAS' friendly virtual receptionists and customized call handling create an outstanding virtual office experience. There are thousands of small businesses already using our services. Try SAS for free today.

© 2022 Specialty Answering Service
All rights reserved