x

Posted by in Infographics, Scripting

Call Center Cook

A great script is more than just a few steps strung together. It's the core of your answering service experience, creating the right set of questions that will guide the operators and keep call flow as smooth as chocolate silk pie. In the infographic below, we've let you in on a little…

Read more

Posted by in Scripting

Phone + Typewriter

When it comes to creating the ideal answering service script, it can be a little challenging to know exactly what to include. For certain businesses, basic information is perfectly fine. But what if you require the operators to ask multiple screening questions? Should your script include every last tidbit of information you need…

Read more

Posted by in Scripting

Closeup of Typewriter

Your call center script. It’s the most important part of a successful call center solution. The best scripts make the transition between your office and your answering service seamless – meaning that callers won’t realize they aren’t talking to your office staff. Bad scripting on the other hand makes an operator look…

Read more

14 days of free service awaits!

START YOUR FREE TRIAL

Stay in touch with SAS

Connect via our social channels.

CALL 1-888-532-4794

Specialty Answering Service is a leading call center company, helping fast-growing businesses close sales and deliver amazing live customer support 24 hours a day. SAS' friendly virtual receptionists and customized call handling create an outstanding virtual office experience. There are thousands of small businesses already using our services. Try SAS for free today.

© 2020 Specialty Answering Service
All rights reserved