Posted by in Holidays

Saying Hi

May 8th is National Receptionists Day, a chance to show your receptionist how essential they are to the success of your business. Receptionists are the voice of your company and your brand. They are often responsible for the first impression callers have of your company. They can win over first time callers…

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Posted by in Best Practices

Happy Customers On Phone

If you're in the market for a live answering service, or any business service for that matter, it's only natural to want the best. After all, it's your business's reputation on the line each time your customers interact with anyone representing your business. So what determines if an answering service can be…

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Posted by in Best Practices

Happy Business Man On Phone

If you've hired an answering service to manage your calls, then virtual receptionists, not your own employees, are likely the first point of contact for your customers. Since these receptionists aren't sitting in your office with firsthand knowledge about the inner workings of your company, you'll need to manage outsourcing a bit differently that you…

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Posted by in SAS Products

Answering Service Rating System

Creating the best answering service for the small businesses we answer for is a team effort. Evaluating your telephone calls and providing feedback about our call center operators is the one of the most effective ways for our customers to communicate what's working, and what's not, about our agents. We’ve designed a rating…

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Specialty Answering Service is a leading call center company, helping fast-growing businesses close sales and deliver amazing live customer support 24 hours a day. SAS' friendly virtual receptionists and customized call handling create an outstanding virtual office experience. There are thousands of small businesses already using our services. Try SAS for free today.

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