Posted by in Funny

Worried Student at Desk

Want to test your knowledge on the answering service industry? See if you can answer all 10 questions correctly. If you’re feeling real lucky, test your knowledge with our telephone trivia quiz

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Posted by in Tip O' The Morning

Shopping Cart in Grocery Store

When recalls happen, set up a recall hotline with an answering service to supercharge your customer service. Recalls can affect any company, from auto dealerships, to electronic shops, to grocery stores (lettuce

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Posted by in Best Practices

Rookie Answering Service Mistakes

Whether you’ve just started using an answering service, or you’ve had one for years, you should be aware of the 5 most common mistakes businesses make that will result in an outsourcing

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Posted by in Tip O' The Morning

Receptionist Answering Questions

At Specialty Answering Service, we often get asked many questions regarding the ins and outs of how answering services work, what they do, and how much they cost – among other things.

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Posted by in Funny, Videos

Old Man Stuck On Hold

We’ve all been there. By “there,” I mean the void between calling a business to get help and being stuck on hold. For an eternity. Then having the phone just hang up.

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Posted by in Infographics

Learn About DNIS

Let’s say that you’re an equipment manufacturer with multiple products. You have a division that builds rockets, another that builds washing machines, and another that builds garage door openers. Each product has its own toll-free

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Specialty Answering Service is a leading call center company, helping fast-growing businesses close sales and deliver amazing live customer support 24 hours a day. SAS' friendly virtual receptionists and customized call handling create an outstanding virtual office experience. There are thousands of small businesses already using our services. Try SAS for free today.

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