Posted by in Tip O' The Morning

Doctor On-Call Talking On Phone

If you’re not familiar with the lingo, on-call (also spelled oncall or on call) refers to a system or protocol for contacting an employee or group of employees who are available, if

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Posted by in Best Practices

Call Center Scheduling Software

Stressing out over updating your on-call schedule? Great news! The SAS on-call schedule creator makes building reach, warm patch, cold patch, and email on-call work schedules a breeze. Keep reading to get the

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