We’ve just added some new features to enhance your answering service experience! Check out our release notes which includes a new add-on feature, a revamp of our Settings page, new number features, and more! Premium Add-On Features Queue Voicemail Add-On: This feature gives users the ability to alter the Press 1 Callback…

We’ve just added some new features to enhance your answering service experience! Check out our release notes which include three premium add-on features, a new Company script block, and more! Premium Add-On Features On-Call Add-On: With the On-Call Add-On feature, users will have access to more on-call options, enhanced on-call reporting, and…

We’ve just added some new features to enhance your answering service experience! Check out our release notes which include an updated calls dashboard, the ability to stop an active reach attempt, and more! General Web Portal Updated Calls Dashboard - Say hello to the new call log dashboard! Enjoy this updated look,…

It’s a new month, which means we’ve deployed new and improved updates to better enhance your SAS Flex experience. Check out our May 2023 release notes which includes a new script and on-call layout, updated scripting tools, and a brand new feature for holding your calls! General Web Portal  On-Call: A new…

It’s a new month, which means we’ve deployed new and improved updates to improve your SAS Flex experience. Check out our September 2022 release notes which includes a new app integration, a new billing platform, and more! General Web Portal Callback Customers: In addition to texting with your customers from the portal,…

March has been a busy month here at SAS. In between finalizing our March Madness brackets, we've also been working on SAS Flex platform updates and rolling out new features based on feedback we've gotten from customers and staff alike.  Check out our March 2022 release notes which includes an updated way…

It's 2022, and that can only mean one thing - we're tossing out the "old" and bringing in the "new" with a handful of fresh updates! Check out our January 2022 release notes below which includes a new Call Details layout, the addition of Dynamic Reaches, and more! General Web Portal Updates…

It’s a new month, which means we’ve deployed new and improved updates to improve your SAS Flex experience. Check out our December 2021 release notes below which includes new Nested Logic Options, the ability to backup and restore scripts, and more! General Web Portal Updates Timeline in Call Details: In Call Details…

It's a new month, which means we've deployed new and improved updates to improve your SAS Flex experience. Check out our November 2021 release notes below which includes a newer polished Agent view, a brand new app integration, and more! General Web Portal Updates Emailing calls: The Email Calls feature has been…

Welcome to Specialty Answering Service's release notes! We are committed to creating the best experience possible for customers. For October, we've deployed several software updates to help you get the most out of our answering service. This month, we've added communication notifiations to let you know when your customers are reaching out…