Running a small business is a big job. That’s probably because running a small business means wearing a lot of hats – like being the receptionist, the marketing department, the billing department, and the customer service team at the same time. As one of the largest small business answering services in the US, SAS has experience and perspective working with small businesses. Whether you’re a bootstrapped entrepreneur just starting out, or have been running a successful company for years, there’s always something new to be learned. Below you’ll find posts from the Specialty Answering Service blog with tips on how to run your business, as well as posts about the relationship between small businesses and answering services. We’ve also selected a few resources we think deserve attention.
14 Words Every Business Owner Should Know: Whether you run a small business or a large corporation, these 14 words should always be on your radar.
The Ultimate Guide to Small Business Accounting: It’s a bird, it’s a plane… nope, it’s an eBook! Check out our comprehensive guide to small business accounting.
If you are a small business owner looking for ways to increase your customer base, you're behind the 8 ball if you haven't read Blue Ocean Strategy. If you haven't read it, there's a good chance you're too busy to ready it. So, we’ll save you some time. Here's a summary with…Read more
As a small business owner, you might feel that no one outside of your organization is interested in the data that you handle. They are. Small and medium sized businesses are vulnerable to cyber-attacks seeking the financial and identity-related information of their customers and employees. According to the 2015 Data Breach Investigations…Read more
So you’ve decided to open up a business, but like most people just starting out, your budget is probably lacking. Some startups may require a sizable investment to move forward, while others can get away with a smaller budget. But with everything from letterhead to office space to utilities, how can you…Read more
When you run a small business, you may not have the funds to hire the right talent. As a result, business owners feel overwhelmed by the prospect of doing everything from design to production to marketing and customer service. However, if you are willing to look beyond traditional hiring models, this need…Read more
Apple Inc. was started in 1976 with an initial investment of just $500 and a $25,000 order. It’s now the world’s largest business, worth more than $700 billion in market capitalization. Apple’s history is folklore today, but if Apple can become a behemoth in less than four decades, then so can you.…Read more
What’s your management style? Would you say that you are more inclined to cater to your boss, do you spend more time working with your direct reports, or do you fall somewhere in the middle? Managing Up: Managing your boss, or managing up, is necessary in order to understand what is expected…Read more
Think about your perfect employee for a second. Visualize them: the face of Giselle Bundchen with the brains of Hilary Clinton, or maybe the build of Thor with Albert Einstein’s grey matter. Surely there's more to a good employee than just being really, really, ridiculously good-looking? There is! It sounds outrageous, but…Read more
Business is starting to pick up, and that small-town, one-man show that you’ve been running is turning into a gigantic Broadway production. This is great! But if you aren’t prepared for it, then your suddenly swamped schedule might just mean curtains for your sanity. Picture it. You are on the road hopping…Read more
Money? Revenue? Success? Nope. Think again. Here are the top 14 words and phrases that drive good business. Thank You. Do you thank your customers for their patronage? Do you send out handwritten thank you notes? Do you take the time to praise staff, not just in private, but in public, for…Read more
It’s the age-old quandary. If no one is in your office to hear the phone ring, does it make a sound? If someone is calling you after-hours, it doesn’t matter if the phone makes a sound or not. You are missing the call. And that is precisely why Specialty Answering Service supports…Read more