You love your administrative personnel. They are amazing, always there when you need them. But even your reception service needs a break every once in a while. Unless they are super heroes and can be in two places at once, it’s highly probable that they are going to miss calls. Maybe it’s during lunch. Maybe they are in meetings or on vacation. Whatever it is, for those times when your phone is unmanned, you need extra help. Specialty’s overflow call center to the rescue!
Staffing your office or call center is a science. For as little as $1 a day, Specialty can provide overflow call center services to optimize your telecommunications staffing.
SASDelivering Outstanding Customer Support
Did you know that 67% of people hang up the phone out of frustration if they can’t reach a real person? That’s more than two-thirds of your callers. So if you want to maximize your chances of gaining favor with current and prospective clients, don’t leave your phones to voicemail. A live-voice answering service is the way to go. The receptionists at SAS are always friendly and professional, presenting a polished image for your company on every call.
With over 300 customer care representatives staffing our business call center, there will never be a shortage of people to pick up your lines. We staff for 55% efficiency, and that means operators are sitting idle 45% of the time. It is our goal to act like an extension of your office, so callers will not be able to distinguish us from your in-house personnel. Here are some features that may interest you:
There is really no limit to what live-voice receptionists can do for your organization. Our call center is prepared to answer for any call volume, and messages will be instantly communicated to you via phone, email, text, or pager. An overflow service can reduce or eliminate the need for hiring additional staff to man your phones, and those savings will quickly add up. Partnering with SAS means:
Still not convinced that SAS is the right telephone answering service to take the reins when your employees are otherwise engaged? Well then, give us a test drive! There are no hidden fees or gimmicks, so you have nothing to lose! We take pride in what we do, and we want you to feel the same way. Specialty is the leading overflow call center, providing the affordable solutions you need to keep business flowing.
We’re ready to help you help your small business. Our overflow call center is free for 14 days, and there’s no commitment or credit card required. Sign up and give it a try!
We'll show you how our web portal works and answer any questions you have about SAS.Schedule a demo