One thing is for sure: Nobody likes to pay taxes. With ever-changing codes and regulations, more and more people have been turning to tax preparation professionals like you to help them. This has led to a corresponding expansion of the industry, and that means more competition for you. In fact, you are not only competing with other people, you are also competing with pre-packaged computer programs. Tax codes are the same for everyone in the industry, and every service offers essentially the same thing. So what will set you apart from your competitors? When 70% of clients’ experiences are based on how they feel they are being treated, the answer is simple: Specialty’s answering service for tax preparation providers.
A skilled tax accountant can make $37K per tax season. When you’re busy, your phones are, too. Let SAS help. For about $2.50 a day, we’re a great return on your investment.
SASDelivering Outstanding Customer Support
SAS is the best of the best live answering service industry. We pride ourselves on excellence in customer care, offering the most affordable, reliable team of agents to assist your business. We know that in a competitive marketplace, the key to a successful accounting practice is personal service. When you work with us, you can rest assured that every call into your business will be answered by a courteous, live-voice operator, ready to listen and direct customers to the appropriate party 24 hours a day, 7 days a week.
It is a fact that 90% of unhappy customers will not return to your business. In fact, customer service is more important than cost when it comes to choosing which tax preparation company to work with. That is why we train our over 300 operators twice as long as the industry average. We have the capacity to manage any call volume, and we staff our national service around-the-clock so that clients will have the peace of mind in knowing that you are there when they need you. Here are some of the features that may interest you:
A partnership with us is an investment in superior customer service for your demanding clients. That personal touch makes all the difference in the world when it comes to overall customer satisfaction. Our receptionists know that every call into your business is an opportunity for expansion, so we work hard to represent your brand and improve your image. We are dedicated to ensuring that your clients have a positive experience when they phone your business, all day, and every day.
We take pride in our services and commitment to our clients’ success. That is why we invite you to try us out and see how we can benefit you. With a 2-week free trial, you have nothing to lose and everything to gain! Once you start, you will wonder how you ever got along without us. Specialty is the leading answering service for tax preparation providers, giving you the advantage you need to stand out from the crowd.
Tax preparer answering service from SAS sets the stage for better customer service interactions for your individual, small business, and corporate clients. We make it easier for you to concentrate on getting the important details right without being distracted by your ringing phone. Being available for your customers builds trust. And letting your customers know they can speak to you when they need you improves satisfaction and helps grow your brand. Check out the statistics below to understand how important it is for your firm to be represented by a live voice 24/7:
The percent of small business owners who don’t think they’ll need an accountant in 10 years.
The percent of small businesses who changed their accounting firms because they didn’t give proactive advice.
The percent of accounting firms revenue that comes from cross-selling to current clients.
See how 4 accounting firms, ranging from low volume users to heavy hitters, are using our answering service. The report includes a breakdown of FAQs, scripting, types of phone calls received and answered live, average volume, and average monthly phone answering service cost.