In the supply industry, you need to maintain constant contact with your client base. Your business is entirely dependent on the relationships you foster and the positive image you present to consumers. When a customer reaches out to communicate with you, every conversation they have should further that image. All too often, though, even the most valued clients have their messages relegated to voicemail. Research shows that 67% of consumers hang up the phone out of frustration if they cannot speak to a real person. This seemingly minor misstep could mean losing major business. Professionalism and excellent customer service are far too important for this cavalier treatment. Turn to the experts who have years of experience working with companies in the equipment supply industry. Turn to Specialty’s equipment supply answering service.
Did you know that 81% of companies with strong customer care outperform competitors? For less than $4 a day, SAS can give your business the edge you need to succeed.
SASDelivering Outstanding Customer Support
SAS delivers the affordable reliability that your company is looking for. We provide 24/7 answering services and so much more: from processing orders, to managing help desks, our national call center does it all. When you team up with us, you can be sure that a courteous, U.S.-based live-voice operator will always greet your callers. Every message that we pass on to your clients, and every service that we perform for your company, can be completely personalized. We follow the protocols and procedures that best suit your needs. We truly are an all-in-one service, sales, and logistics partner.
With a group of more than 300 receptionists, we are capable of handling upwards of 30,000 inbound calls a day. Committed to prompt service, we aim to answer every phone call in 3 rings or less. We take your business seriously, and frequent internal and external quality control measures ensure a good experience for every caller. As a result, our error rate is less than half the industry average.
When you choose Specialty, you are extending the reach of your company. You will be able to maintain contact with more customers, process more equipment sales, and run an overall more efficient business. We offer economical solutions to any number of telecommunications issues that your business may face.
Stay in touch with your buyers. Stay in touch with your business. Collaborating with the industry’s finest answering service will revolutionize the way you communicate with your clients. So give us a call today and ask about our free trial. Experience the SAS difference for yourself! Specialty is the leading answering service for equipment supply companies, driving the customer care machine that will keep your business in the black.