Call center ACD software provider review.

ACD Software Review

Automatic call distribution (ACD) systems help call centers manage calls more effectively by routing incoming calls to specific agents or groups of agents based on the subject of the call. This ensures that the correct agent receives the call and makes the best use of your agents’ time.

ACD software has strong reporting capabilities. Reports are an essential component of any successful call center as they can be analyzed to produce call center metrics. Check out this resource for more information on ACD systems and reviews of the top four providers of this technology.

This white paper will explore the following:

  • How ACD systems work
  • How ACD benefits call centers
  • How to choose the right ACD provider
  • Pros and cons of the major ACD providers
Download the paper.

14 days of free service awaits!


Stay in touch with SAS

Connect via our social channels.

CALL 1-888-532-4794

Specialty Answering Service is a leading call center company, helping fast-growing businesses close sales and deliver amazing live customer support 24 hours a day. SAS' friendly virtual receptionists and customized call handling create an outstanding virtual office experience. There are thousands of small businesses already using our services. Try SAS for free today.

© 2024 Specialty Answering Service
All rights reserved