Answering Service & Call Center Services
Telephone Answering, Call Center Service, and Customer Service Support
Specialty Answering Service is the most trusted name in the call center industry. By providing a wide variety of answering services, we can create the right solution for your business. Our highly trained customer service staff is always ready to answer your calls. And with 24/7 service, we are never more than a phone call away. Our skilled CSR's work to make sure that each and every call is handled properly.
Business never sleeps. Someone must be there to answer the call no matter when the phone rings. Successful companies choose telephone answering services to be on call when needed. While many businesses still rely solely on voicemail, successful companies choose to utilize our live operator service. A live operator can help take messages, handle emergencies, and capture those important telephone calls.
Try Our Answering Services For Free for Two Weeks
While it is true that communication has changed, there is nothing that can replace an answering service with a live friendly voice at the other end of the line. Even better, a free answering service for two weeks! Our telephone answering service can benefit any business, and we want to show you how beneficial our answering service can be by inviting you to a two week free trial. Let a live voice help portray an image that will set you apart from your competition. Click the free trial link or call 1-888-532-4794 to get started.
Mix of voicemail (auto attendant) with option to speak with an operator. Great if you are looking for automation plus a live operator / receptionist.
An allowance of 250 inbound & outbound actions per month. An affordable answering service solution for small businesses to mid sized business.
Virtual office, order taking, inbound call center, bilingual (Spanish), appointment setting, and more. Learn About Our Call Center.
Learn More About The Answering Services & Call Center Services We Provide
Specialty is more than just an answering service. Specialty is like having a reliable, full time employee who never takes a break. We use state of the art technology, assuring that our call center is able to provide every feature available. The success of Specialty lies in our people. Our operators are specially selected and highly trained to help your business succeed. Our solutions include:
Telephone Answering Service
Answering Service: For more than twenty-five years, businesses and professionals have relied on us. Our phone answering service makes sense for your business. We can provide cost effective options that will streamline your company's communications. Our well trained operators will represent your business the same way that you would. Your calls will be handled by a live, friendly operator who will help keep your customers satisfied, as well as capture new business.
Our operators take pride in what in what we do. We measure our success by the success of our clients. We know that when your phone rings, there is an opportunity. We handle each and every call as if your business depends on it. As the nation's leader in call center services, Specialty can customize an answering service solution to fit your needs.
Appointment Scheduling Services
Appointment Scheduling: We will work side by side with you to handle your scheduling needs. We can integrate with any web based online scheduling software (Google, Yahoo, Appointment Plus, etc.). Web based scheduling is done in real time to eliminate double booking of appointments. In addition, we can help coordinate and provide event and seminar registration regardless of the size of your function.
Help Desk Services
Help Desk: More and more businesses are utilizing help desk services to accommodate their customer's needs. Outsourcing help desk services to us will save money and allow you to focus on other aspects of your business. Our help desk staff will provide around the clock telephone answering and technical troubleshooting options in a manner that is unsurpassed in the industry. Specialty Answering Service provides powerful and reliable help desk solutions, utilizing all methods of communication including live chat and email support. We can produce customized trouble tickets and create a unique program geared towards your specific needs.
Order Taking Services
Order Taking: Our skilled and experienced agents are trained in the latest order taking techniques such as up selling, cross selling, and customer service. Our inbound call center will take these orders directly into your website; quickly and efficiently. If you don't have an e-commerce site we will help customize one, so that we can process your order. Integrating up-sell and cross-sell techniques, we can maximize each and every phone call to ensure increased sales and profits. Specialty Answering Service is the order taking specialist.
Virtual Receptionist Services
Virtual Receptionist: Specialty Answering Service can act as your virtual receptionist; allowing your business to operate beyond the brick and mortar of an office. A virtual receptionist can reduce or eliminate the need for staff, increases profits, and save your company thousands of dollars per month. We provide polite and knowledgeable receptionists to answer your phone, take messages, and route calls to the appropriate person.
Call Center Services
Call Center: Specialty Answering Service is a state of the art call center as well. From our web enabled capabilities to our customized hardware and software platform, we focus on quality. We provide packages as well as a menu of call center services features. We understand that a call center is not a one size fits all proposition. As our client, you will know that your customers will receive the very best in call center services. We work with you to design custom scripting and instructions to create the best program to suit your needs.
Your telephone is the lifeline of your business. It is important to staff your phones 24 hours a day, 7 days a week. Regardless of what you do or your needs, Specialty Answering Service can help. If you need a phone answering service, an inbound call center, scheduling or virtual receptionist, we can customize the right program for you business. We offer phone answering services as well as inbound call center, appointment scheduling, help desk, order taking, virtual receptionist, and virtual office services.
We can show you how answering services can save and make you money. Your business is far too valuable to be trusted to just anybody. Turn to the professionals at Specialty Answering Service; your complete customer service call center solution.
We are waiting to hear from you! Please call us at 1-888-532-4794, , or fill out a contact page for more information and to download our pricing.
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