Superior Contact Center Solutions for Your Business
Why Should You Choose Specialty Answering Service?
Specialty Answering Service is one of the most trusted call center service providers in the industry. We have combined an amazing business answering service with a passion for technology and customer service to develop an essential solution for any company looking to stay ahead in our "on demand" world. Your customers want information and answers now. Are you ready to help them? We are!
Business never sleeps, but you do every now and then. When you are unavailable, who is representing your brand? If your voicemail is answering your calls (and we really hope it's not) or If a live person is not there to respond to customers and represent your company around the clock, you are failing to provide the best customer care. No one likes to fail. Successful companies know that our telephone answering service is essential. Our dedication to our customers and our ability to customize any process is what creates an amazing formula that turns emerging businesses into successful Fortune 500 companies.
Try Our Answering Services For Free for Two Weeks. Really! Completely Free!
While it is true that communication has changed, there is nothing that can replace Specialty's contact center solutions. Even better, we were offering these services free for two weeks! We welcome large corporations, small businesses, non-profit organizations, and anyone who wants to experience the benefit of a 24/7 employee to give us a whirl for a few weeks. During the trial, you will get the same attention as our paying customers (like 24 hour customer service and a direct line to an employee you can call day and night with any suggestions, comments, changes, or concerns). What are you waiting for?
Low Volume, Small Business, And Enterprise Level Call Plans
Perfect for start-up businesses & new ventures receiving 25-50 telephone calls a month.
Mix of voicemail (auto attendant) with option to speak with an operator. Automation keeps your cost low and includes an option for live customer care.
An allowance of 250 inbound & outbound actions per month. perfect for a growing small businesses and companies with steady call volume.
Enterprise level package for large businesses with elevated inbound call traffic.
Inbound sales, web chat, lead generation, bilingual services, and more. Learn more about our call center services.
Learn More About Our Business Answering Services & Call Center Solutions
Using Specialty gives you peace of mind knowing that your calls and your customer service is being managed by experienced personnel when you aren't available. From customer care to basic dispatching to sales support, we do it all. Our services include:
Small Business Answering Services
Small Business Answering Services: What can we offer the small business owner? A better question might be what can't we offer a small business. If you are looking for ways to cut costs without hurting your company, then we are the perfect solution. Imagine if you could snap your fingers and be open 24 hours a day, have a team of employees that are dedicated to your small business, and have access to the latest customer communication technology like live web chat. Did we forget to mention you get all of this for a few bucks a day? Contact us today & consider your fingers snapped!
Bilingual Answering Services
Bilingual Services: Need to penetrate Spanish speaking areas and don't have a way? Maybe you are getting phone calls from Spanish speaking people and don't have anyone in your office that can take the call and help the customer. Don't hire extra people in your office when you can just sign up and have your bilingual operator poised and waiting for the next Spanish speaking caller.
Medical Answering Services
Medical Answering Services: Our specialized industry approach to managing inbound calls makes us the ideal answering service to handle outsource communications for medical offices. Forward your after hours calls to us and let us schedule and change appointments, page your physicians, take messages, and follow your instructions as prescribed - doctor's orders!
Order Taking Services
Order Taking: Our professionals are trained in the latest inbound sales techniques like up selling, cross selling, and customer service. When we answer the phone number tagged to your catalog, website, or infomercial, we can take orders and input them directly into your website or web portal. You don't need to change a thing to let us handle your calls (or respond to your emails, or handle your support tickets, or help customers track orders, etc.)
Virtual Receptionist Services
Virtual Receptionist: Tired of your office? Want to find a better way to run your business without renting office space? That's what our virtual receptionist service is all about! We "virtually" eliminate the need for front end office staff. Just route your calls to us and let our receptionists answer your phones, take messages, and dispatch calls. Saving money and still maintaining great customer service while reducing your carbon footprint has never been easier!
It's Time to Experience Our Superior Contact Center Solutions
Using our service couldn't be simpler. If you have a business, a telephone, and want to outsource to a company who values customer care and technology, you fit the profile for the perfect customer! Let us help you provide the 24 hour customer support necessary to attract new clients and maintain your current customers. Just take our trial and we'll recommend the perfect call plan based on your volume during your two weeks. After that, leave the virtual receptionist services and after hours answering (or "anytime answering") to the pros!
We are waiting to hear from you! Please call us at 1-888-532-4794, click the live chat icon on the left, or fill out a contact page for more information and to download our pricing. We can't wait to hear from you!
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