Bilingual answering service.

Make the Most of your Business in the Melting Pot We Call Home.

Being unable to communicate with another person can be both incredibly frustrating and incredibly embarrassing. Companies in the United States must adapt to an increasingly diverse consumer base. One language in particular is growing at an exponential rate: there are over 38 million people in the United States whose primary language is Spanish. That number is more than double what it was in 1990. Simply put, it is bad business strategy to ignore such an expansive population. As a business owner, you need a call center solution that can cater to your Spanish-speaking clientele. That’s where Specialty’s bilingual answering service comes in.

38 million U.S. residents speak Spanish at home. Stay connected to this community for about $7 a day with SAS’ bilingual answering service. Estamos aqui para ayudarle!

SASDelivering Outstanding Customer Support

SAS is more than just an affordable, bilingual call center; it is an all-in-one service, sales, and logistics solutions provider. Our trained team of representatives is available 24-hours a day and 7-days a week to answer questions from clients, make outbound sales, schedule meetings, conduct market research, and so much more. This customized nationwide support is reflective of the diverse communities that we serve. We know that the business landscape of our country is changing, and we are prepared to help your company adapt to these changes.

What We Can Do.

With a team of over 300 certified technicians, we can handle upwards of 30,000 incoming calls daily. We train our reception staff twice as long as the industry standard, making certain that you and your clients will always receive the very best bilingual answering service in the industry.

• Customized Business Solutions: The service you envision is the service you get. We will work with you to design customized in-call scripts and implement a calling plan that meets the specific needs of your business.
• Multitasking: Our Spanish-speaking staff can do everything from recording messages and scheduling appointments to responding to customer service queries and performing business market research services. Think of us as an extension of your office. Utilizing only state-of-the-art technology, we act as a liaison between you and your customers.
• U.S. Based Operations: We never outsource our services overseas. So you can take pride in knowing that your customer service support is housed right here in the United States of America.

The Benefits.

Whatever the nature of your work, our Hispanic call center staff will address callers’ needs, providing prompt, knowledgeable care to serve every need. We make it a point to answer every call in 3 rings or less, helping you stay ahead of the competition when it comes to lead capture. Leave the phones to us and focus on what matters most: running your business.

• Increase Revenue: More than 20% of Americans speak Spanish at home. Collaborating with our bilingual operators means that your products and services will reach a broader audience, helping you boost sales and improve your profit margin.
• 24/7 Brand Representation: Our services can be used outside of normal business hours, 24 hours a day, 7 days a week. There is always someone available to represent your brand and keep your reputation shining.
• Easy Integration & Communication: With seamless integration into your pre-existing online systems, partnering with our service is as easy as Uno, Dos, Tres. By taking advantage of our personalized service and adapting to an ever-changing cultural climate, you are showing Spanish-speaking patrons how much you value their business. With SAS, there is no such thing as a language barrier.

We are so confident in the services we provide that we invite you to try us free for 2 weeks. It is our goal to have a positive impact on the success of your business, and with our free trial, you get to see what we are all about, no strings attached! So contact us today. Specialty is the industry’s leading answering service for bilingual communication, helping to ensure that nothing gets lost in translation.