No matter what your industry, chances are that third party verification (TPV) is or will become a necessary aspect of your business. There are countless organizations now using TPV, which is mandated by the Federal Trade and Federal Communications Commissions. From attorneys to auto dealers, telecommunications to utilities service provider, hospitals, government offices or travel agencies, these and so many other industries require TPV to ensure security for their clients. When it comes to TPV services, utilizing live receptionist services to walk consumers through the verification process can give them greater assurance that they are not just another number to your organization, but a valued part of your future success. If you are looking for a phone verification service that can put a personal touch on a very necessary facet of all consumer transactions, then look no further. Specialty’s third party verification answering service has the solutions you need to protect your customer base, one call at a time.
The annual cost of fraud to U.S. organizations is $1 trillion. Don’t become a statistic. For about $6 a day, the right TPV service will protect your customers and your reputation.
SASDelivering Outstanding Customer Support
In 2011, identity theft cost consumers approximately $1.52 billion. With such a staggering statistic, you know that customers are depending on you to protect their security at every turn, and in this day and age, nothing is more important. If customers do not believe in your ability to safeguard their personal information from unauthorized use, you can bet they will be looking to one of your competitors. SAS’ experienced team of professionals is trained twice as long as the industry standard. We have an extensive system of internal and external quality control checks to maintain the highest degree of accuracy in all transactions, and all calls are recorded for your future use.
Our local call center staffs for 55% efficiency. That means our 300 U.S.-based operators are sitting idle 45% of the time, so someone is always available to answer for your organization. We have the capacity to handle upwards of 30,000 inbound calls a day, and our commitment to prompt service ensures that every call will be answered within 3 rings or less. When you sign on with Specialty’s TPV service, you can expect:
Reliability is the name of the game in third party verification. No matter the size of your business, we have services to meet your needs. Automated answering systems are no match for the professional, friendly care your clients will receive when greeted by one of our live-voice receptionists. We offer both inbound and outbound verification for your convenience. Here are just a few of the benefits of pairing up with the industry’s best:
Compromising on TPV services can have disastrous effects on your business and your reputation. So when it comes to your good name, partner with a company that has years of experience and is known throughout the industry as a trusted provider. If you aren’t 100% sure we are what you need, we invite you to get started on our 2-week free trial. Give us a test drive, no strings attached. We are confident in our abilities, and we want you to feel the same! Specialty is the leading call center for third party verification, offering the security and precision that will protect your clients, and your standing in the marketplace.