There’s no telling when disaster will strike. As the owner of a restoration contracting company, you need to be ready to respond to customers around-the-clock. If you are unable to answer your phones, you are tarnishing your reputation and missing out on valuable business opportunities. Did you know that 67% of customers hang up the phone out of frustration if they can’t reach a real person? Every one of your calls should be handled with courtesy and professionalism. Every one of your calls should be answered with efficiency and tact. Every one of your calls should be directed to Specialty’s answering service for restoration contractors.
Disaster restoration project: approx. $3,200. In your industry, the first one to the job usually wins. Missing calls = thousands lost! For as little as $4 a day, our rapid response protocol will restore your profit margin and give you the upper hand on your competitors.
SASDelivering Outstanding Customer Support
There is no way around it: in the disaster restoration industry, when you are not available to answer your calls, you are losing business. Voicemail or cell phones are an unacceptable method of managing emergent situations. Your customers deserve to speak with a helpful, live-voice operator whenever they reach out to you. We give people a 24/7 link to your company, connecting you with families and businesses that need your help to overcome devastating losses and setbacks from fire, flood, and wind damage. We are the best answering service for emergency restoration and disaster restoration contractors.
Our national call center is staffed with more than 300 operators, accustomed to answering upwards of 10,000 inbound calls a day. When it comes to lead capture, timing is everything. That is why our professional, experienced team makes a commitment to pick up every phone call in 3 rings or less. We know that rapid response and quality customer service is everything in the water and fire restoration industry, and we respond accordingly.
We have a proven track record of success working with businesses in the insurance restoration and disaster cleanup industry. We know the unique demands that are placed on you and your business, and we respond accordingly.
Start making the right first impression with every phone call. Contact us today to get started on our 2-week free trial. With fast implementation and flexible, affordable plans, the right answering service is only a few short hours away from changing your business for the better. Specialty is the leading answering service for restoration contractors, working daily to further your reputation for high quality care.