Any school or educational institution, from a pre-kindergarten program to higher education, is a bustling organization tackling hundreds of tasks simultaneously. All too often, staff is overwhelmed by myriad responsibilities. We can lend a hand. At Specialty’s education call center, we understand how precious your school’s time is, and we will enable you to spend that time where it matters most – providing the best possible education for students of every age.
Less phone time = more (teaching) + (students learning). For about $18 a day, SAS is your total support system. From admissions appointments to fundraising, we can help.
SASDelivering Outstanding Customer Support
Did you know that the average person spends 1.2 years on hold? SAS provides around-the-clock live-operator support to educational institutions, ensuring that no parent or student will have to wait for assistance. Much more than simply an answering service, our representatives can help your staff stay focused and productive by taking care of a number of needs. Arranging visits for prospective students or scheduled speakers, emergency response, fundraising, and bilingual support for the Hispanic population are just a few of the ways we can assist your patrons long after the lights of your building have gone out.
Our team of over 300 trained representatives can handle any number of communications needs that your educational organization or institution may have. We are accustomed to handling over 10,000 calls daily, and we will tailor our affordable services to suit your needs. We know that in any industry, consumers appreciate the convenience of prompt service. That is why our team members make it a point to answer every call within 3 rings or less.
When you partner with SAS’ education call center, your staff will be able to concentrate on your most valuable clientele – students. Our national answering service allows you to do the work you are passionate about. Your school is your business, and we can help you run it as smoothly as possible.
Education is vitally important for everyone in your community. We know that your institution interacts with innumerable students, business partners, and parents on any given day. We will preserve your reputation for dedication, representing you warmly and skillfully on every call. Take advantage of our 2-week free trial. You have nothing to lose and everything to gain! Specialty is the leading call center for educational institutions, making exceptional customer care seem as easy as ABC.
The education industry is a growth industry, and you need the right live receptionist representation to help keep your institution growing at scale. Specialty’s live operator service helps higher education institutions connect with their students, their facilities management staff, their alumni, and more. Our brand of higher education call center services gives you the customer service tools to build better relationships with students, alumni, faculty, staff, parents, and donors. Because we’re a 24 hour live operator service, we’re always here even when you aren’t. Use us as a live switchboard to connect callers to your staff, to take live calls for your alumni donation line or alumni event, to dispatch your facilities management staff in case of emergencies, to triage phone calls for your various departments, and more. If you’re trying to woo potential students, or are looking to cut costs by outsourcing your own call center, we can help. Check out the growth statistics below to see why you should consider outsourcing as a way to cut costs and to differentiate your institution in a crowded space with strong customer service:
The percent of total revenue in the education industry as held by the 50 largest institutions.
The percent of the US population over 25 years old who have attended some college.
The percentage growth, per year, for eLearning.
Read our case study to see how a large school district used Specialty Answering Service to reduce costs and organize maintenance calls across multiple campus locations.