In the bereavement industry, every interaction with a client is an important one. From discussing the logistics of a funeral itself to funeral pre-planning, funeral directors know that customer service skills are a vital component of competent bereavement care. We understand the necessity for compassionate, professional support. That is why SAS’ funeral home answering service is committed to helping your company provide the most comfortable experience possible for all clientele.
Funerals are traumatic. Leaving loved ones on hold in their time of need lacks the professionalism and care your industry demands. For about $6 a day, SAS can help.
SASDelivering Outstanding Customer Support
Specialty provides the help that you need to keep things running smoothly and efficiently, allowing you to focus on overseeing the many services your funeral home or mortuary may provide. Whether you offer casket services, bereavement counseling, or memorial services, we can add hours to your day. While you concentrate on the task at hand, we will take care of your phones, assisting with scheduling and logistical details for anyone who may call.
Our nationwide call center has the highest employee retention rate in the country, ensuring that your clients and their friends and families encounter representatives who are well trained and ready to meet their needs. SAS will handle your inbound calls, giving you the freedom to provide the in-person, in-depth support that many of your customers require.
We understand that funerals are among the most expensive of life’s events, and we know how important it is for you to walk your clientele through the process as gently and accurately as possible. By tackling your scheduling and inbound calling, our live answering service lets you focus on what’s really important – planning and managing a memorial experience that satisfies the wishes and demands of those left behind.
Advanced technology, quick response, caring operators, and a reliable internal structure are some of the many reasons why our superior call center solutions are invaluable to the bereavement care industry. Your clients deserve nothing less than the best. So give us a call today and take advantage of our 2-week free trial. Specialty is the leading answering service for funeral homes, making compassionate care the underpinning of everything we do.