Not too long ago, when a person needed inter-hospital transport or transportation from their home to a medical facility, they just called their local ambulance squad and these services were provided. That is not the case today. In recent years, we have seen the rapid growth of the non-emergency ambulance transport service, and that means increased competition. When patients are considering which company to use, it’s not surprising that customer service and personal attention are major factors swaying their decision. Specialty’s answering service for medical transport knows that from the very first phone call, patients need to experience professional, courteous care. That is often more important to them than the cost of transport.
Every year, non-emergency medical transport makes 111 million trips. With so many people in need, you can’t afford to miss a call. For about $3 a day, our friendly representatives can help.
SASDelivering Outstanding Customer Support
Did you know that 45% of customers leave a company because of poor service? At SAS, we are dedicated to providing an exceptional, efficient telephone answering service. We understand the complex nature of the medical transport business, and we tailor our services to meet the needs of your company. From rapid dispatch to accurate message taking, we are aware of the fact that those who call for your services are probably going through difficult and trying times. Our highly trained and experienced operators handle each call with patience and compassion.
Our expert team consists of more than 300 agents, working day and night to serve you. We guarantee that when patients call, they will never hear a computer generated voice giving them a list of vague, unhelpful options. We offer live-operator business call answering with the kind of in-depth support that your customers need. Partnering with us has a host of advantages:
With advanced national telecommunications support, your clients will always receive the very best customer service in the industry. We are HIPAA compliant, and our operators provide continuous care at a cost that you can afford. What the SAS difference means to you:
We know what a partnership with our team can do for your business, and we want you to see the SAS difference for yourself. That is why we offer a 2-week trial, absolutely free. You will have the opportunity to experience the industry’s finest customer care, no strings attached! Specialty is the leading answering service for medical transport companies, providing the outstanding telecommunications solutions that will set your business apart from the competition.