The convenience of vending machines has put your products and services in high demand. With that demand comes an increasing number of competitors, doing whatever they can to expand their client base, and ultimately, take clients away from you. It is a known fact that when deciding which businesses to use, most people consider the quality of customer service over the cost. On the other side of the coin, 90% of clients who do not receive the level of customer service they expect will take their business elsewhere. If your business is going to survive and thrive, you need to take advantage of every opportunity to outperform the competition. Teaming up with Specialty’s answering service for vending companies ensures the very best in customer care, all day, every day.
Empty or broken vending machines = money lost. If you’re out servicing equipment, who has time to assist customers when things go wrong? SAS does, for about $3.50 a day.
SASDelivering Outstanding Customer Support
In most cases, the opportunity to acquire new clientele begins with a telephone call. When current and potential customers contact your business, what do they hear? Is your phone answered by a computer-generated voice? Or are your callers immediately shuffled off to voicemail? If your answer to either of these questions is yes, then you need to seriously consider what a partnership with Specialty Answering Service can do for your business. We specialize in high quality, person-to-person telephone answering services, and we promise that when your clients call, they will be greeted by a live-voice, courteous and knowledgeable professional, ready to provide them with personal service they will appreciate.
We employ over 300 experienced customer service specialists in the continental United States, capable of handling upwards of 30,000 inbound calls daily. Our operators are available 24 hours a day, 7 days a week, representing your business with the same dedication and care we have for our own. We know that no one has time to wait on hold, and that is why we aim to answer every call within 3 rings or less. Here are some of the ways we can assist your vending services company:
Whatever your niche – running a self-serve propane tank exchange, employing vending at a car wash, selling high-ticket items like iPods, or vending food at an amusement park – we are your partners in customer support solutions. With us manning your phones, you will have time to concentrate on what matters most: running and growing your business. Our services offer:
Stop fielding business calls on your cell phone or subjecting valued clients to the impersonal nature of automated answering. Regardless of the size of your business, you need the competitive advantage that SAS can provide. There are many answering services out there, but if you are looking for a trusted, national call center, then get started today. Specialty is the leading answering service for vending companies, delivering consistent, friendly telecommunications support at an affordable price.