Hotline services.

Pretending to answer a hotline number

An “open-door policy” doesn’t mean employees feel safe talking to you. Hotline services ensure anonymity and assistance for employees’ concerns.

There are innumerable reasons for the use of hotline services. Perhaps there are issues on the job that employees do not feel comfortable bringing to your attention: ethics violations, unsafe working conditions, suspicious activity, or sexual harassment, just to name a few. Staff may have personal concerns such as addiction or domestic violence, but they are too embarrassed to ask for help in person. Maybe you need a hotline for consumer feedback, instructional support, customer surveys, product recall, even fraud. Whatever the case, hotlines are invaluable to the health of your business.

  • Yes, absentee reporting. Because sometimes, you and your staff really need a mental health day.

  • Crisis management is serious work that requires serious commitment. Let us help you make a difference in the communities you serve.

  • Can customers recall a time when we weren’t reliable and trustworthy? Oh that’s right, they can’t.

  • Whistles. No one likes them, except gym teachers. So give your employees a silent, safe way to report.

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Specialty Answering Service is a leading call center company, helping fast-growing businesses close sales and deliver amazing live customer support 24 hours a day. SAS' friendly virtual receptionists and customized call handling create an outstanding virtual office experience. There are thousands of small businesses already using our services. Try SAS for free today.

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