You could sell anything from kitchen tools to power tools. Whatever the case may be, chances are that at some point, there will be customers who need technical support in understanding and operating your product. While it may seem as simple to you as filling an ice cube tray, it may be confusing to your customers. So when they can’t figure out how to assemble your product, or why it won’t turn on, or why it is making a funny noise, they are going to call for help. You may not have the necessary staff or time to operate a technical support line in-house. That’s ok. Specialty’s tech support call center does.
Technical support staff median salary: $3,214/month. Average number of techies per 250 PCs: 5. $3,214 x 5 = $16,070. For as little as $7 a day, SAS’ operator pool can keep more of that money in your pocket.
SASDelivering Outstanding Customer Support
Did you know that 90% of unhappy customers choose not return to your business? That’s right, 90%! You may have the greatest product known to men and mice, but if your service is just plain awful, then you can kiss that revenue goodbye. With so many issues to contend with running a business, it is easy to let customer service fall by the wayside. SAS is the call center company for affordable customer care and technical support solutions for businesses like yours. Our live-voice operators provide professional representation for your brand, 24 hours a day, and 7 days a week.
With over 300 skilled call center agents, we have the capacity to handle upwards of 30,000 inbound calls per day. Prompt service is an essential component of a great technical support line. That is why our specialists aim to answer every call within 3 rings or less, and more often than not, they respond to your caller before the first ring! We train our staff twice as long as the industry standard, and our internal customer service monitors review over 2,000 calls a month. That means your image will always be appropriately conveyed, and every caller will receive the utmost in considerate care. Via our tech support call center, we offer:
Working with us offers your business a number of advantages that can keep you competitive in the marketplace. We take pride in what we do, and we know that once you sign on, you will wonder how you ever got along without us! Investing in this service can:
If you are still not 100% sure that SAS can help you, we invite you to try us free for 2 weeks. We are confident in our outsourced call center services, and with a free trial, you get to see what we are all about, no strings attached. What do you have to lose? Specialty is the leading tech support call center, offering customer care solutions designed to benefit the company you have worked so hard to establish.
We’re ready to help you help your small business. Our tech support call center are free for 14 days, and there’s no commitment or credit card required. Sign up and give it a try!
We'll show you how our web portal works and answer any questions you have about SAS.Schedule a demo