Specialty’s Massachusetts answering service is a live operator customer service solution for small businesses in Massachusetts. We give local companies like yours a very affordable way to have their telephone answered 24 hours a day by a live receptionist. Our operators can take messages, dispatch along any channels you prefer like text or voice, and even answer questions according to your instructions. With Specialty, you will be there for your customers – anytime, anywhere.
Specialty’s all-in-one virtual office solution has everything your Massachusetts company could need. In addition to 24 hour live inbound answering, we can also provide local or toll free (1-800) numbers, cheap voicemail options, and automated IVR applications. Our receptionists can respond to emails or Internet faxes, call prospects, handle order taking tasks, and even respond to live chat requests from your website. We can engage with your customers across all support channels – even Twitter and Facebook! And with our mobile app, we put account access right in your pocket. Listen to messages, check usage, and get call details without even opening a computer.
Every day, thousands of people in Massachusetts receive professional support from small businesses powered by our call center. Our quality approach to live phone support has helped local businesses delight their customers, even after hours.
We are loved by everyone from small businesses exploring outsourcing as a cell phone alternative to large companies using us at an executive level. Whatever your needs, Specialty Answering Service is the easiest way to show your customers you care. We are easy to try, buy, and use.
Specialty is used by hundreds of local businesses, from large law firms to the neighborhood doctor down the street. Consider these reasons why companies in Massachusetts need Specialty Answering Service.
We are constantly innovating our software and our service to meet customer demands while maintaining a rigid 99.9% uptime. You’ll never outgrow Specialty Answering Service. And with an affordable month to month pay as you go price, you’ll never want to go anywhere else.
We'll show you how our web portal works and answer any questions you have about SAS.Schedule a demo