After Hours Answering Service

Business owners know the work doesn’t stop when it’s closing time – and so do we!

As a business owner, taking care of your customers should be your top priority. However, it’s not always easy to do that 24/7, especially if you’re a small business with limited resources. That’s why having an affordable back up plan is crucial if your goal is to make it big. With Specialty’s after hours answering service, you never have to worry about missing a lead, or potentially losing an already established customer. When your work day is ending, pass the torch to our professionally trained virtual receptionists who will be happy to jump in for a seamless transition to continue providing amazing customer support to your patrons, no matter what time they call.

Don't close the door on great customer service.

Just because you and your staff eventually have to go home, it doesn’t mean your customers should be left in the dark. Before you close your doors for the evening, forward your lines over to us so our operators can pick up right where you left off. From trouble shooting and dispatching calls to scheduling appointments and placing orders, our virtual receptionists can provide the same great customer service your callers are used to getting during regular business hours.

Say hello to more business.

Closing up shop for the day doesn’t mean you have to put your business or customers on hold. If you’re only trying to capture leads during regular business hours, you’re missing a lot of opportunities for growth. Like Michael Jordan said, you miss 100% of the shots you don’t take. So, instead of just using our virtual receptionists for inbound call taking, take advantage of our outbound telemarketing features as well. We can help give your small business big business vibes by:

• Being available 24/7: Nothing says you love your customers more than by being available 24/7 to help answer questions, provide assistance, and act as a general extension to your business.
• Dispatching urgent messages: Just because your office is closed doesn’t mean you can’t still take care of urgent matters. Provide our operators with your on-call protocol and we’ll take care of the rest!
• Providing amazing customer service: Show your customers you want to hear what they have to say and let them talk to a live voice instead of your voicemail.
• Industry specific support: After hours live support is great for any businesses that need 24 hour representation, like property management companies or medical offices.

At the end of the day, great customer support is what helps drive more business, no matter what type of business you run. From law firms to medical practices and everything in between, Specialty’s after hours answering service is the number 1 choice in telecommunication providers and can help take your small business from zero to hero in no time.

Affordable even after hours.

Don’t let the thought of outsourcing calls after hours scare you or your wallet away. For a few extra dollars a day, you can transform your staff from a small team to a virtual army. SAS is the best after hours answering service and it’s priced just right, giving you multiple plan options to choose from depending on your call volume. Large companies that get hundreds of calls a day can sign up for a higher call plan, whereas small businesses with low call volume can opt for our Economy Plan to save the big bucks. Additionally, there are no extra costs or hidden fees to use us after hours, weekends or holidays!