As the owner of a plumbing business, you know that fast response time and high quality service are everything. Being able to respond to the needs of your customers during emergencies is essential to the success of your company. All too often, though, professionals in the plumbing industry think that customer service begins and ends at the job site; nothing could be further from the truth. The first impression that a client has of your company is usually over the phone. Research shows that 67% of customers will hang up the phone out of frustration if they are directed to voicemail. Can you afford to miss these opportunities? We didn’t think so. Whether it’s an individual desperate for emergency help, or a prospective client looking for more information, Specialty’s plumbers answering service is guaranteed to make a great first impression every time.
An average plumbing slip is close to $400. Lost calls could cost you thousands! For about $3 a day, SAS can rescue your reputation and keep profits flowing.
SASDelivering Outstanding Customer Support
With SAS, your plumbing company will never miss an opportunity again. We understand the unique demands of the industry, and we provide customized solutions to help your business flourish. Our team of experienced operators ensures that there is always a courteous, live-voice professional ready to make the right first impression for your company. We are more than just an answering service; our national call center is an all-in-one service, dispatching, and logistics solutions provider. Think of us as an extension of your office. Customers experience the exceptional quality of care that they deserve, and your company gains the edge it needs to stand out from your competitors.
Think running your business from a cell phone is a good idea? Think again. Our small business phone answering service is staffed with over 300 receptionists, capable of handling upwards of 30,000 inbound calls a day. Every agent is committed to excellence, and we work hard to answer your phones in 3 rings or less. We also have bilingual staff, fluent in both English and Spanish, assuring that you are prepared to address the concerns of our diverse population.
We have a proven record of success working with businesses in the plumbing industry. Whether you are a small business looking to develop complete call center solutions, or a large company that needs overflow and after-hours dispatching, SAS’ plumbers answering service is here to help.
In the plumbing industry, your day-to-day operations are often unpredictable – but your customer service should never be. SAS is dedicated to outstanding, affordable customer care, and we take pride in what we do. Get started today to find out how the industry’s best can make a difference in the business you have worked so hard to build. Specialty is the leading office answering service for plumbers, keeping your pipeline flowing with perennially satisfied customers.