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Deliver better customer service with SAS’ telephone answering services.
Achieve business celebrity status with exceptional 24/7 live operator support.
Our live-operator answering service is unmatched in the industry. From message and phone order taking to bilingual receptionists and virtual office capability, SAS does it all. Did you know that 81% of companies who deliver strong customer service outperform their competition? Rest assured that we unfailingly provide the highest quality of care to your customers. We know how important it is to keep out-of-pocket costs to a minimum, so we make our services affordable for any budget. We will work with you to create a plan that is tailored to fit the specifics of your establishment, and 24-hour care means that even if your doors are closed, your business is open. Our ISO 27001 certification and PCI compliance ensures your information is safe with us. Explore the services we provide below.
Automated
Automated answering services: because sometimes people prefer talking to computers over talking to people!
Business Answering
Want to know how to succeed in business without really trying? Give us a call. We are the secret to your success!
Dispatching
When it comes to dispatch services, timing is everything. Our operators answer calls in 3 rings or less. Can your current service say that?
Emergencies
Cool, calm, and collected. That describes our experienced operators. Emergencies happen. Be prepared.
International
SAS is a leader in the U.S. market, and we can serve the needs of international companies, too!
Personal Use
Sometimes, you feel like you need a personal receptionist. Now you can have one. Answering your calls is personal to us!
Toll Free
1-800 numbers make it easier for choosy consumers to choose you. We can help, and it won’t take a toll on your budget.
We go way beyond just
answering your phones.
If we haven’t convinced you yet, here are a few of the fantastic benefits of outsourcing to Specialty Answering Service.
Want to reduce internal costs? Outsource to SAS. There is no expensive equipment to purchase or install. Our operators work remotely, and can even work virtually, which eliminates the need for additional staffing and salary expenditures. We are able to integrate into your pre-existing software and we can manage a variety of activities for you, including email and web chat services. Taking the burden off your employees increases productivity and satisfaction.
What about sales? Our staff is expert at lead capture and upsell/cross-sell techniques. We can handle all inbound sales including order taking, payment processing and shipping needs. If you’re wondering what your customers think of your product, we are happy to administer outbound customer satisfaction surveys. Appointment setting and confirmation calls are a breeze, too. We will alert you of any customer concerns or last minute schedule changes.
Excited customers. Finally.
SAS gives your small business everything you need to wow customers. Every time.
The best kind of telephone answering service is the kind you don’t even know is there. That’s SAS. We seamlessly integrate into your business. You have full control over everything we do and say. With live telephone support, your customers can find answers to problems 24/7. Customers are happy. Your business grows.
Small business experience.
From our inception in 1985, Specialty has answered for many industries.
We have worked with physicians’ offices, medical and dental clients. Own an HVAC or plumbing business? SAS can keep customers from running cold. For emergency dispatch or compassionate care for funeral services, we won’t disappoint. With appointment reminder calls, your real estate or law practice will always be busy. Limo or taxi service? We keep your wheels turning!
So what are you waiting for?
How about service for free? Start today! You’ll be happy you did.
We are so confident in our services that we are willing to put our money where our mouth is. We invite you to take our telephone answering service free trial; no charge for 2 weeks – no catch. Once you begin a partnership with SAS, you will wonder how you ever got along without us.
handling over
100,000
transactions per day
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24/7 live operator service
Custom made to meet your needs
Bilingual receptionists
Everything under the sun,
and then some.
When it comes to your business communication,
do you have all of your bases covered?
A nationwide call center with the personal touch of a local office – doesn’t that sound like the perfect plan? Whether you have national or international clients, you need a telephone answering service with the capacity to handle global response. At least 20% of the staff at SAS is bilingual, we can provide clients with toll-free 1-800 numbers, and we offer both automated (IVR) and live-voice answering. That’s just the tip of the iceberg!