Your theater is the place to be. It’s a hot spot, known around town as The Best Little Theater in Texas, or in Anytown, U.S.A. You have acting down pat. The best thespians, set design and lighting crew make your performances second to none. But when it comes to customer service, your performance falls well short of Broadway-bound. In fact, it’s more like off-off-Broadway… What can you do to change that? When patrons call your theater, they expect personal attention. They need assistance in booking the finest seats in the house. Then there are the vendors, contractors, investors and the like. Do you really want them to be greeted by an automated attendant or your voicemail? Talk about a bad show! Specialty’s answering service for theaters knows that nothing screams “encore” like a live-voice operator. We offer professional, courteous, and lively phone support that your callers will appreciate.
Theater ticket: $75. SAS’ daily fee for handling every patron’s call so you can fill every seat: $2.25. The look on your actors’ faces when they see a full house: Priceless.
SASDelivering Outstanding Customer Support
Did you know that 75% of customers feel it takes too long to reach a live agent? Or that 70% of the buying experience is based on how customers feel they are being treated? With these statistics in mind, our agents work diligently to answer every call within 3 rings or less. We all lead busy lives, so we know how important prompt service is to your patrons. Less time on hold means more time for everything else. Customers will be left with a sense that they are not simply another audience member, but rather that their contribution and attendance to your productions are of tremendous value to the success of your theater.
Our team of over 300 customer service representatives is capable of handling upwards of 30,000 inbound phone calls daily. So whatever the size of your organization, we can help. We are located entirely within the continental United States, and our operators work nationwide, 24 hours a day, 7 days a week to provide customer assistance for your busy theater. More than just a one-act production, our staff delivers a variety of services besides answering your phones. We can assist with:
When you partner with us, you can rest assured that your patrons will receive the same superior level of care that you would provide from your own office. Your production and talented performers will draw attendees to your venue, and excellence in service will keep them coming back time and again. When supporters feel valued, they are much more likely to recommend your theater to friends and colleagues. What happens before the show is just as important as the show itself! You can expect:
While you are busy running your theater, you need help filling your theater. That’s where we come in. SAS offers experienced, reliable business hour or after hours answering service service at an affordable price. Our friendly call center professionals will give your patrons the special attention that all consumers value. Try us out today to see what 2 weeks free can do for you. Specialty is the leading answering service for theaters, providing the stellar live-voice customer care that will make every performance standing room only!