Call Recording Software Infographic

Call Recording Software

You know the phrase. “For quality assurance, your call may be monitored or recorded.” Those words ring out millions of times a day as consumers contact businesses for customer service and support. But how about this – call recording started out in the air traffic control industry after the invention of magnetic tape. Who knew!

Today, call recording is a hugely important piece of the compliance puzzle, especially for industries that are extremely regulated, such as finance and insurance. And call recording in telephone answering services is a great way to check up on agents and evaluate their performance, while simultaneously providing the call center with a legal buffer.

Here’s an infographic we put together to help you learn about the basics of call recording software.

Call Recording Software Infographic

Read our extended resource to learn more about the history of call recording and the answering service industry.

If you’re writing about call recording software on your own website, please copy the code below to use this infographic:

<img title=”Call Recording Software Infographic” alt=”Call Recording Software Infographic” src=”https://www.specialtyansweringservice.net/wp-content/uploads/Learn-About-Call-Recording-Software.jpg” width=”1024″ height=”7853″ />
<pre><em>Image originally posted on <a href=”https://www.specialtyansweringservice.net/learn-ivr-systems-technology-infographic/”>The SAS Blog</a></em>

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Specialty Answering Service is a leading call center company, helping fast-growing businesses close sales and deliver amazing live customer support 24 hours a day. SAS' friendly virtual receptionists and customized call handling create an outstanding virtual office experience. There are thousands of small businesses already using our services. Try SAS for free today.

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