Posted by in Customer Service, Holidays, Services

Santa In The Woods

Did you know that holiday shopping through e-commerce sites has been steadily increasing by 3.5% each year? If you are an e-commerce retailer, then some of the hottest shopping days to boost yearly revenue have just flown by: Thanksgiving, Black Friday, Super Saturday, and Cyber Monday. And there are still 19 shopping days left…

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Posted by in Industry Hacks

Woman On The Phone

If you’ve ever placed an online order, you’ve probably fumbled around, surfing your favorite retailer’s website for the perfect product. When you don’t know the item number or exact name of what you’re looking for, it can take a little time to fill up your shopping cart. That’s fine if you are sitting on…

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