Having a live person answering your calls forms a relationship between your customers and your business. And for growth, forming relationships is crucial. Receptionists are the front lines for your callers and their interaction could make or break potential new business opportunities. Whether you have a front desk receptionist or a virtual receptionist, you want every interaction to go smoothly. Below you’ll find posts from the Specialty Answering Service blog that will give you some pointers on receptionists, like what to look for in a receptionist and how they can help you win new customers. We’ve also selected a few resources we think deserve attention.
Do Robots Make Good Receptionists? Watch this video to find out.
3 Ways a Telephone Receptionist Service Helps you Win New Customers: First impressions matter, which is why you need a professional receptionist service.
What's more unprofessional than chomping down on a nacho box while on a business call? Chomping on a nacho box while out at a sporting event with a crowd of loud, crazy fans in the background while on a business call. Each one of your calls is important. Each customer is a…Read more