Virtual receptionists are the employees that answer your calls in an answering service. From helping you answer phone calls to freeing up your time to foster more meaningful relationships with your clients, learn the top 6 signs that you should hire a virtual receptionist and why hiring one could be one of the best investments you’ll make in the growth and stability of your small business.
If you can’t remember when the last time you had a good night’s sleep, you need to hire a virtual receptionist. Getting a good night’s sleep is an essential part of being productive. If you’re up all night worrying about what you couldn’t get done that day, what you have planned for tomorrow, or if your voicemail isn’t capturing all opportunities – all are good indications that you need some extra help. Hiring a virtual receptionist to help take some of the work load off your shoulders is a great way to help ease your mind & it’s better than counting sheep. Since answering services are (usually) available 24/7 to answer your calls, you won’t have to worry about missing calls in the middle of the night and you can stop having those nightmares about missed business opportunities.
If you can’t remember the last time you took a vacation, you need to hire a virtual receptionist. Taking breaks from work is a necessity. We’re not talking coffee breaks here, but actual time off to relax and re-charge your batteries. If you’re running a one man show, this can seem pretty much impossible. However, virtual assistant services offer whole crews ready to field calls while you’re out, so your customer service will still be on point even while you’re living it up in Margaritaville.
If you’re thinking about hiring extra help only while you’re out of town, then you definitely want to avoid long term contracts. While many answering services require commitments of 12 months or more, others (including SAS) offer short term service. Hiring an answering service temporarily is a cost effective way to help handle calls while you’re out of town, and they can be activated and deactivated quickly. In addition to activating a service when you’re vacationing, other short-term scenarios include:
If you’re spinning your wheels every day at work, you need to hire a virtual receptionist. Outsourcing 100% of your customer service, or at the very least just your receptionist duties to an answering service, are easy chores to unload. Once your calls start being answered by anyone but you, you’ll free up time to concentrate on what really matters. Having the extra time to focus on your daily responsibilities will not only allow you to catch up on that stack of work piling up in your corner, but it may also allow you to get your creative juices flowing again.
If you’re missing calls to voicemail, you need to hire a virtual receptionist. When you run a small business, you’re a jack-of-all-trades. You’re probably the one taking calls, scheduling appointments, filing paperwork, processing invoices, and maybe even cleaning the bathrooms. With all of these chores, you might find yourself struggling to catch your breath, let alone answer a phone call. If this sounds familiar, an answering service could be your new best friend. Virtual assistants can help you with:
If you’re having trouble keeping employees, you need to hire a virtual receptionist. For a fraction of the cost it takes to hire one full time employee, you can have all of your calls answered by a whole team of virtual receptionists 24/7. With a 24/7 virtual answering service, you never have to worry about employees calling out sick or going on vacation, or having to dish out the extra funds for benefits.
If you’re looking to cut costs, you need to hire a virtual receptionist. Running a business is expensive. From buying materials and hiring employees to renting office space and putting money towards advertisements, many small businesses end up bankrupt before they get their feet off the ground. While hiring an answering service sounds like it’s just one more expense, it’s actually incredibly cost effective. If you’re just starting out, you may want to consider skipping actual employees and going straight to virtual. For as little as $1 a day, you could have all of your calls answered by a whole team of operators ensuring that no caller reaches a voicemail.
We all want to run a successful small business. Why not let virtual receptionists get you started in the right direction and spark your internal drive to continue growing your business? After all, while our top 6 reasons to hire a virtual assistant are important, the number-one reason will always be the success of your business.