How could Mr. Grinch, who is as cuddly as a cactus and as charming as an eel, be anything short of the world’s worst customer service representative? Well, despite the Grinch’s propensity

‘Twas the customer service before Christmas, Specialty Answering Service’s phones ringing like mad As customers ordered presents for mom, sis, and dad; Their credit cards ready to fire at will In hopes

Ever wonder how they handle customer service at the North Pole? Even Santa can’t do it all. That’s why he has elves! So we interviewed one. He drew us a picture and

It’s only fitting that an answering service should post a list featuring some of the most famous phone calls throughout history, whether real, or imagined by the Hollywood machine. Take a look

Free branded travel coffee mug. Free gift with purchase. Free t-shirt with a gigantic logo on it that you’ll never wear. You love them all. But why? Why are we more likely

The phone rings. The caller on the other end of the line is freaking. He is screaming into your ear and you are trying to figure out how to help him. Problem

So, you’re on the free trial of our answering service. Over the next 14 days, we want your experience with SAS to be even better than you expected! One of the best

Anyone who is currently using answering services to support their business can extol its benefits in great detail. If you are on the fence about if outsourcing will work for your organization,

As a manager, do you recognize your employees’ talents and engage their strengths to your benefit? If not, you should start. Take Rudolph for example. While the other reindeer were off playing

For the small business owner, time is a commodity. With a limited number of employees, it can be a challenge to get through your entire “to-do” list in one day. Far down